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account disabled
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moutaz

Member Since Mar 31, 2010  61 posts moutaz May 05 2010 at 09:10
hi guys

i tried to login to the contest account today and i found it disabled
did anyone face the same problem?

DDmaster

Member Since Jan 04, 2010  38 posts DDmaster (DDmaster) May 05 2010 at 09:19
yes , as i understand it that is soposed to happen.

Our greatest weakness lies in giving up, the certain way to succeed is always to try just one more time. www.thefilmfinder.com
DojiSan

Member Since Dec 05, 2009  6 posts DojiSan May 05 2010 at 11:09
hi, ok, my account was disabled to. What do we need to do to re-enable it?

pc8multifx

Member Since Sep 04, 2009  801 posts pc8multifx (pc8multifx) May 05 2010 at 12:16
the account gets enabled from broker side

https://cp.commercialnetworkservices.net/aff.php?aff=623
Staff
Member Since Jul 31, 2009  1049 posts Ethan (Staff) May 05 2010 at 12:33
All accounts should be enabled by now - please let us know if you have issues connecting.

Got a question? Need help? Send me a message!
pkamau

Member Since Sep 12, 2009  8 posts pkamau May 05 2010 at 13:01
Mine is still showing invalid account when i try to login??

Staff
Member Since Jul 31, 2009  1049 posts Ethan (Staff) May 05 2010 at 13:03
If you've received the login credentials from us, please download the correct platform:
http://global.fxdd.com/en/download.html?no_cache=1&download=mt4setup.exe&did=1

Got a question? Need help? Send me a message!
yt_thu

Member Since Mar 03, 2010  5 posts Thu (yt_thu) May 05 2010 at 17:51
Account managed to log in, but price data was not running. It seems FXDD demo server is hang. Anyone experienced like this?

Staff
Member Since Jul 31, 2009  1049 posts Ethan (Staff) May 05 2010 at 18:22

yt_thu posted:
    Account managed to log in, but price data was not running. It seems FXDD demo server is hang. Anyone experienced like this?


Did you login from a different account type? (from micro for example) Try opening a new chart.

Got a question? Need help? Send me a message!
yt_thu

Member Since Mar 03, 2010  5 posts Thu (yt_thu) May 05 2010 at 18:27
Problem solved. It was caused by FXDD server DataCenter HK 2 -Demo was not fast enough. So, I've changed it to DataCenter 7 China (by clicking the connection status at the bottom right corner.)

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