Staff posted:
    stephanusR, we do connect directly to your account. If an account is verified, then it's performance is indeed real.


The last two trading sessions I have only uploaded my forex gains. There is losses on my SP500 trades. Thus my actual equity gain is around 115% and not 123% as presently displayed. The losing SP500 trades are not being displayed on myfxbook because I haven't uploaded them, one can choose which specific days and which not to upload from MT4.

Staff posted:
The system takes into account a possible margin of error - in terms of deposits, profits, balance etc' - if it's within the allowed margin, the account is still verified. On the next verification cycle, the system will automatically complete the 'missing' trades and will fix any wrong/incorrect trades, so it's not possible to select specific days for upload.


The #EPM0 losses were on 24 May 2010, they still don't reflect on my account because I have not uploaded that losing day as per MT4 date selection criteria. Yet I have uploaded 27, 28, 31 May 2010 forex trades (there were'nt Dow or SP500 trades). As posted only a certain signal provider service located in Greece that possess a software patent has direct access to the servers. Nobody else can get access to anybody's trade data directly from a server.

Staff posted:
    
stephanusR posted:
    Staff posted:
The system takes into account a possible margin of error - in terms of deposits, profits, balance etc' - if it's within the allowed margin, the account is still verified. On the next verification cycle, the system will automatically complete the 'missing' trades and will fix any wrong/incorrect trades, so it's not possible to select specific days for upload.


The #EPM0 losses were on 24 May 2010, they still don't reflect on my account because I have not uploaded that losing day as per MT4 date selection criteria. Yet I have uploaded 27, 28, 31 May 2010 forex trades (there were'nt Dow or SP500 trades). As posted only a certain signal provider service located in Greece that possess a software patent has direct access to the servers. Nobody else can get access to anybody's trade data directly from a server.


Stephanus, you were correct - we've made some tests, and there was indeed an issue with your account - it was just fixed. Some other accounts might have been affected, so all accounts should be recalculated within a day just in case.

Thanks for your feedback.


Indeed my sp500 and oil losses now reflect reducing my equity. Don't know how you did this though because I haven't uploaded anything, thus you could only get it from the Fxpro.com server. If so it would be better if you just pull the results directly from their server instead of me uploading. Even better would be to get the trades in real-time so that anybody could reflect the same trades in their account, a sort of PAMM service, can this be done?

Staff posted:
    Depending only on the broker to get your data isn't possible at the moment due to load issues - we have over 16,000 trading accounts, which would create a massive load on the broker's servers if connected at once.


Ok, that explains the delay in that trade signal firm from Greece feeding the signal from fxpro to fxcm. Well,then traders should pay for the bandwidth if this is an issue. A couple of T3 fiber lines plus a few hundred cloud computers should solve it?