cTrader support - but how ?
Jul 17, 2013 at 07:28
Vistas 2,237
9 Replies
Miembro desde Feb 23, 2013
posts 28
Jul 17, 2013 at 07:28
can anyone tell how to do it exactly ?
my broker is roboforex. the login-data for my roboforex-account does not work.
and when I use my cTrader (ctdn) account data, it works, but my roboforex accounts are not available to link them with myfxbook
(which is no surprise, cause how would spotware know which broker I use and what my accounts are ?) I didnt find a way either to 'link' my roboforex account to my ctdn account.
So, what am I missing ?
Please, mfb-team, clarify this, as it seems that I am not the only one being confused about this.
Thank you in advance.
my broker is roboforex. the login-data for my roboforex-account does not work.
and when I use my cTrader (ctdn) account data, it works, but my roboforex accounts are not available to link them with myfxbook
(which is no surprise, cause how would spotware know which broker I use and what my accounts are ?) I didnt find a way either to 'link' my roboforex account to my ctdn account.
So, what am I missing ?
Please, mfb-team, clarify this, as it seems that I am not the only one being confused about this.
Thank you in advance.
Miembro desde Jul 31, 2009
posts 1444
Jul 17, 2013 at 07:37
We've checked it with Spotware and you must first create a cTID if you don't have one - at this time it can be created only from the web platform (for example Roboforex - https://ct.roboforex.com/, Tradersway - https://ct.tradersway.com/ ):
1. Login to your broker's web platform and click 'Signup' from the platform menu:
2. Sign up and confirm the activation email:
3. Login
Now you can go ahead to settings to add your accounts https://www.myfxbook.com/settings
1. Login to your broker's web platform and click 'Signup' from the platform menu:
2. Sign up and confirm the activation email:
3. Login
Now you can go ahead to settings to add your accounts https://www.myfxbook.com/settings
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Miembro desde Feb 23, 2013
posts 28
Jul 17, 2013 at 11:26
Thank you, Ethan. Worked like a charm this time.
forex_trader_184905
Miembro desde Apr 05, 2014
posts 1
May 01, 2014 at 21:16
I follow all the step and I can activate de account. I think it is a problem with the broker, IC Market, becouse I create a new account and follow the step and i have the same result, Invalid cTID or Password. Someone who work with IC Market can help me? please.
May 29, 2015 at 19:58
Booz posted:
I follow all the step and I can activate de account. I think it is a problem with the broker, IC Market, becouse I create a new account and follow the step and i have the same result, Invalid cTID or Password. Someone who work with IC Market can help me? please.
the ctrader id is for the webpage https://ctdn.com ...
May 29, 2015 at 19:59
i do not know why i can't change the broker to fxpro ...
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