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Chart not updated
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eProfitsMaster

Member Since Jan 02, 2010  20 posts eProfitsMaster Inc. (eProfitsMaster) Mar 11 2010 at 15:23
Dear Staff,

How often the charts will be updated?
Since my medium widget update only the calculation, the charts not updated since few days ago.

Please check

Thanks & Best Rgds

www.fxProfitsMastr.com - Manage Fund Specialist, FREE VPS + EA
Staff
Member Since Jul 31, 2009  1049 posts Ethan (Staff) Mar 11 2010 at 15:36
It should be updated with the data.

We've fixed it manually - we'll apply the fixes during the weekend so it won't happen again.

Please try again.

Thanks.

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hartnet

Member Since Feb 20, 2010  6 posts hartnet (hartnet) Mar 17 2010 at 15:43
what happened... seems like my record has failed to update this past several days

Beneath the surface of impatient is anger
Staff
Member Since Jul 31, 2009  1049 posts Ethan (Staff) Mar 17 2010 at 15:47
hartnet, it appears that your account stopped sending data to our servers, hence why your account stopped updating.

Usually, clicking on the 'test' button in the publisher settings windows or restarting MetaTrader solves it.

If it doesn't, please check the publisher settings.

Thanks.

Got a question? Need help? Send me a message!
hartnet

Member Since Feb 20, 2010  6 posts hartnet (hartnet) Mar 17 2010 at 15:56
oh my god... you know i reformat my pc.

where can i get the following info again:

1. FTP server
2. FTP password

Thanks

Beneath the surface of impatient is anger
Staff
Member Since Jul 31, 2009  1049 posts Ethan (Staff) Mar 17 2010 at 15:59
Ftp server is ftp.myfxbook.com:21

Password is the same password you use to log in to Myfxbook.

The FTP login can be found in the settings area - let us know if you can't find it.

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hartnet

Member Since Feb 20, 2010  6 posts hartnet (hartnet) Mar 17 2010 at 16:18
do i have to tick the passive mode box in the publisher tab?

Beneath the surface of impatient is anger
Staff
Member Since Jul 31, 2009  1049 posts Ethan (Staff) Mar 17 2010 at 16:21

hartnet posted:
    do i have to tick the passive mode box in the publisher tab?


Yes.

You can find full instructions here: http://www.myfxbook.com/help#help_1

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hartnet

Member Since Feb 20, 2010  6 posts hartnet (hartnet) Mar 17 2010 at 16:39
2010.03.18 00:37:36 Publisher: error when building the report 'C:\Program Files\eforex Meta Trader 4 Client Terminal\profiles\statement.htm'
 i have this in my journal

how to solve?

Beneath the surface of impatient is anger
Staff
Member Since Jul 31, 2009  1049 posts Ethan (Staff) Mar 17 2010 at 16:43
Please download the original statement here: http://www.myfxbook.com/pages/statement.zip and extract it into the templates folder of your MetaTrader installation directory.

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