Share Posts by Kakaki
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Hi Javier,
I am most pleased with your response at least it makes sense. I am an IT person so I can flow with your explanation of how your server responds to requests. I can asure you that there are flaws in the coding, no fault of yours though.
As for using an EA to trade news, I believe that worse issues arise. I have experienced the unpredictable nature of EAs when faced with a fast moving market. Too many orders in too short a time sent to an overloaded server, Lord, you end up not getting anything. I will stick with my manual mode and take my chances.
Regarding my posting of a descript......
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Dear Javier,
As you requested, I entered a chat with your support person after they could not find you on sit.
The support was inconclusive as it happens that they are mixing things up. He was talking about my take profit while what I am asking for is the amount at my stop loss.
On that day, 4th of June, I placed two successful trades which your trading platform did not credit me appropriately.
The most glaring one was my sell trade with Batch number 2673271 of 2010:06:04 at 14:30 in the currency pair USD/JPY. my entry price was 92.55.
I trailed the stop loss to 92.06 GUARANTYING ME ......
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Hi Javier,
I am the owner of FigFx account 103714
I appreciate the zeal with which you are carrying out your job defending and promoting you company, however you need to be properly briefed by your employers on their real modus operadi. Why do I say this? Your assertions here are at variance with the experience I am currently going through with your dealing desk/back office/support or whoever is responsible for correcting errors.
I have an on going issue (over a week) which has not been resolved, neither have your people deemed it fit after four reminder mails to acknowledge (even for the ......
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