Posts by Staff
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[quote]Staff posted:
baiwan, please contact us privately, and state the account name.
If there's indeed an issue with your account, we will resolve it as soon as possible.
Thank you.
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biwan, issue found and resolved.
As stated before, please contact us directly when having an issue, as it will be resolved much quicker.
Apologize for any inconvenience caused.
Thank you.
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[quote]baiwan posted:
My Live acct's history just got consolidated eventhough I put them on myfxbook before it happened...
From USD 5,000 to USD 6,365, my 27% gains vaporized... <img src='http://static.myfxbook.com/images/smiley-cry.png' alt='<img src='http://static.myfxbook.com/images/smiley-cry.png' alt='[cry]'/>'/>
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baiwan, please contact us privately, and state the account name.
If there's indeed an issue with your account, we will resolve it as soon as possible.
Thank you.
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[quote]compuforexpamm posted:
I think Myfxbook should come up with its own rating system, based on what people look at......lets look at what people look for :-
1. What % return is this system doing?......a projected annual % is good as it allows people to compare with their local APR rates.
2. How long has it been running? a system running for 6 months carries more weight than 1 running for a week.
3. What has its drawdown been like?
So a simple formula would be something like 'projected annual % * running time / drawdown'
Maybe oversimplified but I think it could work.
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Thi......
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[quote]Elkart posted:
Or we're having issues on calculations again.
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After investigating the above account, we have found no issues with the calculations.
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[quote]Elkart posted:
I'm starting to struggle to follow the systems, to many. Nice sharp ratio or something that compare's them would be nice.
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We are aware of this issue, and already working on a solution.
Thank you.
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Although commissions are not shown per trade in the history tab, they are taken into account when calculating stats.
If a trade had any commission associated with it, the profit for that trade that will show is after deducting the commission factor.
Most brokers don't have commissions, so that's why we decided not to show it separately.
Regarding the total commissions figure on an account - the tech team will review your request.
Thank you.
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Hello petewright.
Yes, partial statement upload is not possible because of the following reasons:
- Account analysis is based on the whole trading activity from day 1, or else the statistics will be skewed, misleading not only you but your followers also.
- We try to keep your account as transparent as possible, while giving you full control over the information you wish to share, hence partial statement upload is not possible.
Thank you.
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Thank you for your suggestion.
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Fixed.
For future bug reports, please use the 'Report A Bug!' feature, as it will get straight to our support team, and will be resolved much quicker.
Thank you.
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Thank you for your suggestion, paul.
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