Review Score
Platform
Pricing
Customer service
Features

InstaForex

Minimum deposit ($)
1.0
Commission
0.03
Accepting US clients?
Swap free accounts
Segregated accounts
Interest on margin
Managed accounts
Accounts for money managers (MAM, PAMM)
One click trading
API
OCO orders
Trading over the phone
Hedging allowed
Trailing stops
Mobile trading
Scalping allowed
Bonuses
Demo Accounts
Web based trading
Contests
Decimals
4
Minimum lot size
0.01
Maximum lot size
10000.0
Spread
Fixed, Variable
Broker type
Market Maker
Maximal leverage (1:?)
1000
Phone
+7 (812) 4580354
Fax
-
Availability
Phone, Chat, Email, FAX, Skype, Whatsapp, Viber
Address
Pobedy str., 62, office 313, 314, Chernigov, Ukraine
Regulation
CySEC (Cyprus)
Trading Platforms
MetaTrader 4, MetaTrader 5
Funding/Withdrawal methods
Wire Transfer, Credit Card, Debit Card, WebMoney, cashU, Skrill, BPay
Account Currency
USD, EUR, RUB
Languages
English, Spanish, Portuguese, Russian, Chinese, Indonesian, Arabic
Country
Ukraine
International offices
Ukraine
Trading platform(s) timezone
(GMT +3:00) Baghdad, Riyadh, Kaliningrad
Other trading instruments
Options, Futures, Indices, CFDs
InstaForex User Reviews
InstaForex User Reviews
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:10
fragend posted:
many negative comments, and nobody gets to answer them, why would it be?

Dear fragend,

You must understand that we have many forums to visit and work on, beside the forum direction we have other directions too. So, if anyone here are willing to get replies in real time, they must contact the Client Support Service via Live Chat, Skype or Yahoo. Thank you.
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:10
raviluke posted:
Learnt my lesson the hard way. I thought as long as i meet their 5 minute rule policy I will be okay, but apparently no. They cancelled all my trading all together.

Dear raviluke,

You have read the rules. You should know the consequence of it. The company has a right to cancel it with no explanation. The most popular reason why it got canceled is because trader implement cheating strategies.
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:10
rob559 posted:
everybody knew that this broker is a scam broker,don't com here to compaint afterwards

Dear rob559,

Thank you for telling people not to complain here, but I would like to inform you that our company offers the most utmost opportunities for our customers. Anyone who has a concern regarding their account should contact the support service by one of these two emails [email protected] or [email protected].
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:09
PCat posted:
I have been warning people about Instaforex for two years now. Biggest bunch of crooks. Stay away from them! Horrible service from horrible vindictive people. Didn't even trade, opened wrong usd account instead of usd cent account by mistake. After terrible service, decided I didn't want to deal with them and tried to get my deposit back. Took months of stress and frustration to get back. They don't give a damn and were rude and obnoxious hiding behind money laundering rubbish. Get out as fast as you can and spread the word.

Dear PCat,

Please stop making accusation about our company. We have lots of traders here that are not having any difficulty with their account. If you have problems please contact our customer support right away. Regarding to your claim, can you provide us any proofs?
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:09
raviluke posted:
Today instaforex rejected all my profitable trades. I turned $100 to $3100 in 4 months, followed all their rules as well. All my trades were more than 5 minutes too. They rejected all my trades for no apparent reason and now only letting me withdraw my initial deposit of $100. What a waste of my time. This broker is nothing but a scam. I feel that all the positive comments posted about this broker are done by the broker themselves.

Dear raviluke,
I understand all the sentiments here but one should not blame the broker regarding the incurred losses. As a trader, it is your responsible to manage your account safely. The outcome of your trading activities depends on how you manage the trading account.
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:09
RoboExpert posted:
Insta Forex total SCAM

Dear RoboExpert,
Our company offers the most utmost opportunities for our customers. If you have problems please contact our customer support right away. Regarding to your claim, can you provide us any proofs?
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:09
jamesu posted:
It is not trustworthy at all. I won a prize in one of their contests in July 2015 but my account hasn't been funded yet.
I don't recommend instaforex.

Dear jamesu,

Kindly give the complete details of your problem. Do not forget to specify your trading account number.
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:08
MountainKing posted:
😡
Withdrawal Request. After 4 hours 'Decline Exchange' info in MT4.
No information why. It is now the 2nd time

Dear MountainKing,

Please contact the support service by one of these two emails [email protected] or [email protected], providing your account number so they can assist you regarding your problem. Thank you and have a good day!
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:08
MountainKing posted:
After complaining here at MyFXBook a friendly Person from Instaforex contacted me.
Finally -- I got my Money

I tried InstaForex because of a Srill Promotion and have an old fashioned fixed spread account.

The only thing i dare to do with this account type at InstaForex is manual trading. Long term.
It works. I made +26% until now and took some profits out.

Dear MountainKing,

Thank you for considering InstaForex as your broker, we greatly appreciate your comment. have a good day!
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:07
izzam posted:
Scam broker!! Avoid..
If you want to deposit, sure real fast.. when you want to withdraw, you might need to face their so-called 'anti fraud department' first before withdrawal approve.

When bad broker running out of cash, they would try to cut off their client money and make no good excuse to reject client withdrawal.. what a shame.

2013.05.29 balance 19717.85 POU *****-19 917.02
2013.05.29 balance CANCEL PART OF BONUS 30% -2 099.10
2013.05.29 balance CANCEL PART OF CLUB BONUS 5% -125.00
2013.05.29 balance CANCEL PART OF CLUB BONUS 6% -119.22
2013.05.29 balance CANCEL PART OF CLUB BONUS 4% -40.00
2013.05.29 balance CANCEL PART OF CLUB BONUS 3% -15.00
2013.05.29 balance CANCEL PART OF CLUB BONUS 1% -5.00
2013.05.29 balance CANCEL PART OF CLUB BONUS 2% -10.00
2013.05.30 balance Decline exchange 19 917.02
2013.05.30 balance 9900.00 POU *****-10 000.00
2013.05.31 balance Decline exchange 10 000.00
2013.11.30 balance trade result for 2013-05 12 930.00
2013.11.30 balance trade result for 2013-06 -19 889.79

😡😡😡😡😡😡


Dear izzam,

Please do not accuse our company because thousands of our clients withdraw their profit daily without facing any issues. Kindly. provide your trading account number if you have problems using our services please contact the support service by one of these two emails [email protected] or [email protected], providing your account number so they can assist you regarding your problem. Thank you and have a good day!
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 07:07
peter977 posted:
Reginasaidit posted:
So far so good. The platform is fast, bug-free and easy to use. They have the latest Trading platform which is the Meta Trader 5 and they also have a Web-Trader Platform. The spreads are tight which usually 3 pips for the major currency pairs. Overall a satisfied trader.

Your profile was registered 7 days ago. Your post is just PR payd by Insta

Dear peter977,

Anyone is welcome to post here even if you are a new member.
Member Since Nov 26, 2014   31 posts
May 23, 2016 at 06:46
raviluke posted:
peter977 posted:
Reginasaidit posted:
So far so good. The platform is fast, bug-free and easy to use. They have the latest Trading platform which is the Meta Trader 5 and they also have a Web-Trader Platform. The spreads are tight which usually 3 pips for the major currency pairs. Overall a satisfied trader.

Exactly. Instaforex is a scam and nothing else.

Dear raviluke,

The comment of Reginasaidit for us is a positve review, please do not use her comment to make a negative impact to the other viewers of this forum.

If you have concern, Please contact the support service by one of these two emails [email protected] or [email protected], providing your account number so they can assist you regarding your problem.

Thank you and have a good day!
Member Since Nov 26, 2014   31 posts
May 20, 2016 at 08:01
Reginasaidit posted:
peter977 posted:
Reginasaidit posted:
So far so good. The platform is fast, bug-free and easy to use. They have the latest Trading platform which is the Meta Trader 5 and they also have a Web-Trader Platform. The spreads are tight which usually 3 pips for the major currency pairs. Overall a satisfied trader.

Your profile was registered 7 days ago. Your post is just PR payd by Insta

For your kind information i am not a PR Staff. I can't say any thing bad about InstaForex because InstaForex have been really good to me. However, i don't what about others. But i think you are here to spreading wrong information about Insta! Plz don't take other way!
Thanks

This is Gertrude, one of the official representative of InstaForex.In behalf of InstaForex, we would like to thank you for choosing us as your broker and for giving us a very satisfactory rate. We will continue to provide an excellent service, have a good day :)
Member Since Mar 23, 2016   3 posts
Apr 03, 2016 at 06:57
peter977 posted:
Reginasaidit posted:
So far so good. The platform is fast, bug-free and easy to use. They have the latest Trading platform which is the Meta Trader 5 and they also have a Web-Trader Platform. The spreads are tight which usually 3 pips for the major currency pairs. Overall a satisfied trader.

Your profile was registered 7 days ago. Your post is just PR payd by Insta

For your kind information i am not a PR Staff. I can't say any thing bad about InstaForex because InstaForex have been really good to me. However, i don't what about others. But i think you are here to spreading wrong information about Insta! Plz don't take other way!
Thanks
Member Since Apr 20, 2013   167 posts
Apr 02, 2016 at 17:26
peter977 posted:
Reginasaidit posted:
So far so good. The platform is fast, bug-free and easy to use. They have the latest Trading platform which is the Meta Trader 5 and they also have a Web-Trader Platform. The spreads are tight which usually 3 pips for the major currency pairs. Overall a satisfied trader.

Your profile was registered 7 days ago. Your post is just PR payd by Insta

Exactly. Instaforex is a scam and nothing else.
Member Since Mar 29, 2011   25 posts
Apr 01, 2016 at 11:31
Reginasaidit posted:
So far so good. The platform is fast, bug-free and easy to use. They have the latest Trading platform which is the Meta Trader 5 and they also have a Web-Trader Platform. The spreads are tight which usually 3 pips for the major currency pairs. Overall a satisfied trader.

Your profile was registered 7 days ago. Your post is just PR payd by Insta
Member Since Mar 23, 2016   3 posts
Mar 23, 2016 at 08:08
So far so good. The platform is fast, bug-free and easy to use. They have the latest Trading platform which is the Meta Trader 5 and they also have a Web-Trader Platform. The spreads are tight which usually 3 pips for the major currency pairs. Overall a satisfied trader.
Member Since Apr 19, 2012   2 posts
Jan 09, 2016 at 18:47
Scam broker!! Avoid..
If you want to deposit, sure real fast.. when you want to withdraw, you might need to face their so-called 'anti fraud department' first before withdrawal approve.

When bad broker running out of cash, they would try to cut off their client money and make no good excuse to reject client withdrawal.. what a shame.

2013.05.29 balance 19717.85 POU *****-19 917.02
2013.05.29 balance CANCEL PART OF BONUS 30% -2 099.10
2013.05.29 balance CANCEL PART OF CLUB BONUS 5% -125.00
2013.05.29 balance CANCEL PART OF CLUB BONUS 6% -119.22
2013.05.29 balance CANCEL PART OF CLUB BONUS 4% -40.00
2013.05.29 balance CANCEL PART OF CLUB BONUS 3% -15.00
2013.05.29 balance CANCEL PART OF CLUB BONUS 1% -5.00
2013.05.29 balance CANCEL PART OF CLUB BONUS 2% -10.00
2013.05.30 balance Decline exchange 19 917.02
2013.05.30 balance 9900.00 POU *****-10 000.00
2013.05.31 balance Decline exchange 10 000.00
2013.11.30 balance trade result for 2013-05 12 930.00
2013.11.30 balance trade result for 2013-06 -19 889.79

😡😡😡😡😡😡
Member Since Apr 03, 2013   27 posts
Dec 23, 2015 at 07:50
After complaining here at MyFXBook a friendly Person from Instaforex contacted me.
Finally -- I got my Money

I tried InstaForex because of a Srill Promotion and have an old fashioned fixed spread account.

The only thing i dare to do with this account type at InstaForex is manual trading. Long term.
It works. I made +26% until now and took some profits out.
Member Since Apr 03, 2013   27 posts
Nov 06, 2015 at 09:28
😡
Withdrawal Request. After 4 hours 'Decline Exchange' info in MT4.
No information why. It is now the 2nd time
InstaForex User Reviews

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