skalper2011 posted:
   20 days complete fraud.
You write in the correspondence that you are generally non-refundable is not in your rules.



Hello

30 days money back guarantee as stated above is already there at our web site.

Please refer 'Satisfaction Guarantee' at the bottom of our web site.

Any client is entitle for refund if he / she follow that and submit his / her request accordingly.

Thanks

Drive Support Team

   rothschild posted:
   
   drive posted:
   
   skalper2011 posted:
   20 days complete fraud.
You write in the correspondence that you are generally non-refundable is not in your rules.



Hello

30 days money back guarantee as stated above is already there at our web site.

Please refer 'Satisfaction Guarantee' at the bottom of our web site.

Any client is entitle for refund if he / she follow that and submit his / her request accordingly.

Thanks

Drive Support Team




hi, i sent a request on refund as my account suffer losses .. i purchased on 14th april 2012, now is over 20 days.. So far i not satisfied with your EA .. I can sent you my statement for proof if you want .. i will sent you an email again just in case u miss my request on refund.

thanks



You mentioned in your email that you run Demo 8 days and realm money 3 days.

This is not the policy, you need to READ THE POLICY AGAIN, 20 days are not from the date of purchase, 20 days for RUNNING Robot either on demo or real money account as per suggested settings.

  



You mentioned in your email that you run Demo 8 days and realm money 3 days.

This is not the policy, you need to READ THE POLICY AGAIN, 20 days are not from the date of purchase, 20 days for RUNNING Robot either on demo or real money account as per suggested settings.



An absolute lie. Mosheniki. Ceased to respond to the letter. The answer to this was a no money refund.

Mine.

http://www.myfxbook.com/members/xiaoyapk/usd-drive/296005

Hello

Yes you bought this Software Friday ( Yesterday). We responded your 8-10 emails to explain all the functions ( even responded on Saturday)

You insisted to run only 1 pair of YOUR CHOICE ( we don't know the reason why ??? ). We advised you to run as per the Manual and run all 3 EAs as per the suggested Take Profit and Stop Loss settings.

Take Profit and Stop Loss would not display on each trade instead these are set for all the trades opened for each EA ( like Yen Drive, USD Drive and Fuse Drive have own TP and SL).

You just run couple of hours and asked us to refund ? You assumed vendor has free staff available to serve clients. That's why we set refund policy so that serious clients set up EA properly and then run for atleast 20 days to understand EA logic and then If EA do not make profit then claim within 30 days and get refund. This policy already mentioned in earlier post.

We certainly do not have FREE staff available we are very busy people, you can join us FREE if you want to serve all the world FREE.

Clients who are running as per suggested settings like the EAs and EAs are performing as expected, this is real money account gained 49%.

Thanks

Drive Expert Advisors