Mr. Khara (Zealot),
My name is Javier, and i am the official representative of FIG Solutions Limited Inc. (aka, FIGfx Brokers).
First, our spreads are 1 pip FIXED, at all times. Next time when you want to accuse a broker of doing something bad, try targeting something more hidden in their policies; Lying about their spreads which is usually advertised on the first page will only make your review less trustworthy.
Second, a 3sec execution time is not bad IMHO. Even on the most advanced bridges, people connecting from Japan like yourself might experience such delays. Add to this the fact that you are using a 'script-kiddy-written' EA that does not even wait an order to be opened before sending the close order request.
As for the deposit and withdrawal, please be kind to spend a minute reading your terminal's internal mail where you will amazingly find an explained schedule of how our payments and backoffice departments work. Deposits from 09:00 until 17:00 CET and withdrawals from 17:00 until 19:00 CET (Mon-Fri).
Customer support is a different issue that i will not argue about, it is stated on our website that you can connect anytime between 09:00 CET and 17:00 CET, which seems to be a little confusing for your timezone. You should have sent an email for example or read the instructions at http://www.figfx.com/support/
where it clearly how and when to connect.
And finally, your blocked account :)
After sending you 8 notifications to stop using the forbidden EA, you left us no choice but to block your account. Again, i strongly recommend to get introduced to the mailing tab in your MT4 terminal, all brokers including FIG use that to send notifications and alerts to traders. The possibility/fact that you did not read all those alerts, is not something you can blame us of.
Doubling, tripling or whatever you do with an account has nothing to do with it's status. There are plenty of traders making much more money trading decently with FIG and they never faced any problems.
Have a nice day