To use chat, please login.
Back to contacts

FxOpen Contest

bengates
Mar 02 2011 at 10:44
60 posts

nigege20 posted:
    this contest so fake.. suddenly deduct my amount from account without any info.. increase 300+% to increase 150+%..
feel like been cheating. and also the price is different from other MT platform.


Hi nigege20,

Why be so negative? Nothing is fake here, it's a demo contest with real prize money. The money in and out is how our ECN reconciliation works and it is throughly explained here: https://www.fxopen.com/ECNForexTrading.aspx. Without knowing your account/order numbers I can guess that you were close to a margin call and the system added more margin this way.

What other MT platform do you refer to? If it was identical to any other platform that would be a problem because this is ECN streaming prices. Prices are only identical for market making brokers.

If you have any more issues feel free to leave a comment or PM me and in any case good luck in your trading!

Regards,
Michael

bengates
Mar 02 2011 at 10:46
60 posts

jgnorton posted:
    Can I still join the contest? If so how?




Hi jgnorton,

I believe you still can but please contact myfxbook for this.

Regards,
Ben

hannafxopen (hannafxopen)
Mar 02 2011 at 12:07
25 posts

vicious posted:
    At 2011.03.01 17:05 three buy orders opened up for usd/jpy instead of TP. At this point I already had a total of 150 lots (50*3) of long position.

Because my TP was ignored and instead new orders opened up (in place of TP), I got a margin alert and all my positions were closed at 18:33

I have suffered around 83% loss on the first day of contest, this puts me on a severe disadvantage. I hope something can be done about this :)


P.S. I'hv mailed this to info@myfxbook.com and info@fxopen.com Got a reply from Ethan (myfxbook. Thanks!!) that it will be handled by fxopen (still no reply from them though). This puts me at ease somewhat.

P.P.S. The date and time posted here is the broker (fxopen) system time.


Let us check the message you sent to info@fxopen.com. what e-mail address did you use to contact us?
In order to check your request we are going to need:
1) your account number
2) The ticket of the trade
3) MT4 printscreens, MT4 client terminal log files or any other info you can provide to back up the request.

managedfx
Mar 02 2011 at 12:40
7 posts
Hi, can't open any position. If I cal New Order I Only have Gold and Silver in Symbol window. Please help.

managedfx
Mar 02 2011 at 12:47
7 posts
please disregard my previous post problem solved

bengates
Mar 02 2011 at 13:26
60 posts

managedfx posted:
    please disregard my previous post problem solved


Great! Best of luck in your trading!

mothaya
Mar 02 2011 at 14:43
32 posts
Dear bengates,

Regarding the prize amount, Can the winner withdraw the prize from his account without any restrictions? a number of lots to be traded? or anything .........?

Regards

bengates
Mar 02 2011 at 15:28
60 posts

mothaya posted:
    Dear bengates,

Regarding the prize amount, Can the winner withdraw the prize from his account without any restrictions? a number of lots to be traded? or anything .........?

Regards


No restrictions. All you'll need to do is open a new live account, verify it (ID+utility bill) to satisfy our Anti Money Laundering compliance, then we deposit the funds into it and you can do whatever you want with it.

Good luck!
Ben

vicious
Mar 02 2011 at 15:32
7 posts
Private message sent to bengates and hannafxopen.

I think I can still pin this contest if given a fair chance 😀

bengates
Mar 02 2011 at 16:29
60 posts

vicious posted:
    Private message sent to bengates and hannafxopen.

I think I can still pin this contest if given a fair chance 😀


we'll do our best ;)

Please login to comment .