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IC Markets

makeitrain (makeitrain)
Jun 23 2014 at 06:58
212 posts
icmarketsfx posted:
makeitrain posted:
ICM...well their customer service is atrocious, We have an account with them but I am not happy about it(moving asap). I wanted to teleport through the screen to other side and beat the living s*it out of the customer service guy..they don't give a crap plain and simple. There is a pro trader I want to open with but he only deals with ICM so I am hesitating because I strongly dislike ICM.


It is your choice. No one can force you to stay if you have decided to leave ICM. Instead of screaming can you specify the actual problem? Can you post that discussion here?



Once my balance reaches target, moving my money don't worry.
Not screaming, maybe I will refrain from commenting here but my ICM experience was not pleasant.

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jonpearce (jonpearce)
Jun 23 2014 at 07:03
84 posts
icmarketsfx posted:
makeitrain posted:
ICM...well their customer service is atrocious, We have an account with them but I am not happy about it(moving asap). I wanted to teleport through the screen to other side and beat the living s*it out of the customer service guy..they don't give a crap plain and simple. There is a pro trader I want to open with but he only deals with ICM so I am hesitating because I strongly dislike ICM.


It is your choice. No one can force you to stay if you have decided to leave ICM. Instead of screaming can you specify the actual problem? Can you post that discussion here?



Very diplomatic...........you guys sure have a lot to learn 🙄

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jonpearce (jonpearce)
Jun 23 2014 at 07:09
84 posts
makeitrain posted:
icmarketsfx posted:
makeitrain posted:
ICM...well their customer service is atrocious, We have an account with them but I am not happy about it(moving asap). I wanted to teleport through the screen to other side and beat the living s*it out of the customer service guy..they don't give a crap plain and simple. There is a pro trader I want to open with but he only deals with ICM so I am hesitating because I strongly dislike ICM.


It is your choice. No one can force you to stay if you have decided to leave ICM. Instead of screaming can you specify the actual problem? Can you post that discussion here?



Once my balance reaches target, moving my money don't worry.
Not screaming, maybe I will refrain from commenting here but my ICM experience was not pleasant.


You have every right to voice your comments and opinions here. Hopefully you will receive a response that is actually helpful.
Sadly, the actions of one support person can leave a bad impression. We have seen this recently with another popular broker.
I am personally sorry to hear of your bad experience but can reassure you that IC Markets are a solid and reputable broker.

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makeitrain (makeitrain)
Jun 23 2014 at 07:26
212 posts
jonpearce posted:
You have every right to voice your comments and opinions here. Hopefully you will receive a response that is actually helpful.
Sadly, the actions of one support person can leave a bad impression. We have seen this recently with another popular broker.
I am personally sorry to hear of your bad experience but can reassure you that IC Markets are a solid and reputable broker.


Hey at least he replied..the other two at the customer service desk just plain ignored me after the initial 'hello how can I help you today' convo starter when I had problem funding the account. As for the first guy at the desk(before opening account) he took ten mins per reply..maybe he was checking on his bbq by some Aussie beach I don't know 😁

It's not your fault, its mine for opening the account, its a joint account my partner put more money than me hence my say was zero.

Get rich or just die
jonpearce (jonpearce)
Jun 23 2014 at 07:52
84 posts
makeitrain posted:
jonpearce posted:
You have every right to voice your comments and opinions here. Hopefully you will receive a response that is actually helpful.
Sadly, the actions of one support person can leave a bad impression. We have seen this recently with another popular broker.
I am personally sorry to hear of your bad experience but can reassure you that IC Markets are a solid and reputable broker.


Hey at least he replied..the other two at the customer service desk just plain ignored me after the initial 'hello how can I help you today' convo starter when I had problem funding the account. As for the first guy at the desk(before opening account) he took ten mins per reply..maybe he was checking on his bbq by some Aussie beach I don't know 😁

It's not your fault, its mine for opening the account, its a joint account my partner put more money than me hence my say was zero.


Must have been a few months ago mate......Winter is here and certainly not bbq or beach weather 😞

You will always find support in this thread from myself or Surrealistik regarding IC Markets. I hope that you and your partner found the trading conditions favourable despite your negative experience with support.

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cyberryder
Jun 28 2014 at 10:20
128 posts
icmarketsfx posted:
https://www.myfxbook.com/members/icmarketsfx

your avatar, website and domain name is very misleading. I will report you. Even if it's agreed with ICM, it's keeping them busy and one day or another, they won't allow you this anymore.

Cheers

icmarketsfx (icmarketsfx)
Jun 28 2014 at 21:03
21 posts
cyberryder posted:
icmarketsfx posted:
https://www.myfxbook.com/members/icmarketsfx

your avatar, website and domain name is very misleading. I will report you. Even if it's agreed with ICM, it's keeping them busy and one day or another, they won't allow you this anymore.

Cheers


Hi Cyberryder.

We are dedicated Introducing Broker Partner's of IC Markets and we do not promote any other broker. Our website domain name and design is approved by IC Markets officials. IB Partner is mentioned on Avatar so it is not misleading. Even if you read our profile we never claim our self as IC Markets representative.

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Surrealistik
Jun 30 2014 at 05:48
227 posts
I have to admit, I held my judgement on this, but after seeing your website when it was pointed out to me, I kind of agree with cyberryder and Jon; there certainly seems to be an attempt to distinguish yourself from other IBs with a false veneer of exceptionality/exclusivity and official endorsement. It's not that you're trying to impersonate an employee of IC Markets, it's the misleading way you are representing your association with this broker.


Also did you get permission from Nick and Jeff to advertise their MAM, and associate your affiliate ID with it?

EDIT: Apparently you did not: https://www.donnaforex.com/forum/index.php?topic=10883.msg313905#msg313905

I strongly recommend you delete that page at once. I will also be speaking to Angus about any clients you illegitimately enrolled in this way.

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jonpearce (jonpearce)
Jun 30 2014 at 06:24
84 posts
Better take cover..........the you know what's about to hit the fan big time 🙄

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makeitrain (makeitrain)
Jun 30 2014 at 06:27
212 posts
Surrealistik posted:
I have to admit, I held my judgement on this, but after seeing your website when it was pointed out to me, I kind of agree with cyberryder and Jon; there certainly seems to be an attempt to distinguish yourself from other IBs with a false veneer of exceptionality/exclusivity and official endorsement. It's not that you're trying to impersonate an employee of IC Markets, it's the misleading way you are representing your association with this broker.


Also did you get permission from Nick and Jeff to advertise their MAM, and associate your affiliate ID with it?

EDIT: Apparently you did not: https://www.donnaforex.com/forum/index.php?topic=10883.msg313905#msg313905

I strongly recommend you delete that page at once. I will also be speaking to Angus about any clients you illegitimately enrolled in this way.


I genuinly thought he was an official ICmarkets representative..wow. You can't be too careful. The entire universe is a big scam 😄

Get rich or just die
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