To use chat, please login.
Back to contacts

Important - Auto Update Issue

Иван
Legioneer
Jun 09 2013 at 06:23
2 posts
The installation file myfxbook.exe just not installed in the directory. There are what some news on this topic? The guys from myfxbook you make the important and necessary work! Thank you!

sgbdis
Jun 10 2013 at 13:25
84 posts
any update on this issue pls?

Иван
Legioneer
Jun 10 2013 at 16:41
2 posts
Silence ... On Sunday, contacted support, updated my account in hand, thanks. About the problem in this thread did not say anything.

Ethan (Staff)
Jun 11 2013 at 15:00
1394 posts
sgbdis posted:
any update on this issue pls?


I'm not sure which issue are you referring to. Please send all support requests to support at myfxbook.com.

JuanC (cacus)
Jun 12 2013 at 11:53
119 posts
Ethan,

Sorry about the bother, but how it is possible to get my account updated just by uploading the files manually via any FTP client app? I've done that in the past when i got problems with the autoupdate and it was working just fine, now it isn't. It's not exactly an issue with mtquotes servers but also and issue from your side with the FTP server?.
I'm sorry but for security reasons i can't install any thirdparty executables/experts in my systems.
Regards.

JC

Mental note: do not abuse.
JuanC (cacus)
Jun 12 2013 at 11:58
119 posts
This is the log i get with winSCP from windows or filezilla from linux when i try to upload my statement.html

Copying files to remote side failed.
Connection closed; Max File Size reached. Aborting transfer.

Is there any issue related to this?

Mental note: do not abuse.
JuanC (cacus)
Jun 12 2013 at 12:05
119 posts
Ethan,

Disregard my last two msgs.
I've already uploaded my file just by setting a smaller 'Custom period' on the 'account history' tab in MT4 platform and uploaded the smaller file. It's working just fine now.
Thanks!

Mental note: do not abuse.
alex1985555
Jun 15 2013 at 16:35
47 posts
Do you think that the auto update function will be available soon?

Aplmustdie
Jun 15 2013 at 16:42
305 posts
I'm using the EA and it is updating fine, every 5 minutes

Master_Kiwa
Jun 18 2013 at 23:16
402 posts
Not for me.The myfxbook ea is running, and it has not updated in over 6 hours. No idea why.

Focus on pip-drawdown
Topic is locked