Hi Young Chang,
Did you get confirmation that they had accepted your refund request, they were processing it and you would get your money back?
I have received this email. let's see after 10 more days.
Dear Young chang,
Your transaction has now been successfully refunded.
IMPORTANT: It can take 10 to 21 working days for your refund to show on your account.
The details of your refund are shown below:
Date purchased:Saturday 02nd of November 2013 03:57:27 AM
Product: Forex Sensation
Order ID: 2043688288
Please note that you may lose access to the product(s) you purchased once the purchase has been refunded.