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Przejrzyj oceny Pepperstone

Całkowity Wynik: 3.7 / 5

Wszystkie głosy: 419
Obsługa klienta
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Jaypipin (Jaypipin)
Apr 30 2019 at 08:11
80 postów
yosi4088 posted:
The goal of this broker is that his clients will lose.
When I was with a real account, they tried to convince me to do 200 lot with an account of less than $ 1000.
  Before they seduced me I was with 1800 dollars (I deposited 1000) -
  After - the account has been deleted.
At the end after a million hours with them in the cht they agreed to give me only their profits from the transactions.
They blocked me from trading with them, but because they work with PayPal - I want to trade with them again after I find a good robot - but because I found a good robot they do not let me trade with them. I do not want to download another mt4 from another company and start looking for other companies

Why would they convince you to place trades of that size, its not possible even with 1000 leverage i dont think you would even be able to open a single position, what nonsense is this?

We are all faced with a series of great opportunities, brilliantly disguised as unsolvable problems - John W Gardener
Jaypipin (Jaypipin)
Apr 30 2019 at 08:50
80 postów
30 April 2019
Pairs GBPJPY and AUDJPY, Pepperstone experiences technical issues with liquidity providers (this was their comment)
I was filled 420 pips away from SL
Losing 20% of account capital

Buy 144.61 SL 144.302 filled: 139.637
Huge spike down at first bar of asian session. Clearly a spread gap of 400+ pips, so what next?
I have seen this before with this broker and days later, their servers update and shows no sign of price bar disparity issue.
Other brokers and websites show no price move at that time. I was requested to write to

Lets see how they respond to my request for an investigation and hopefully a refund. Their LPs are manipulating prices as they see traders orders, did anyone else get burned?


We are all faced with a series of great opportunities, brilliantly disguised as unsolvable problems - John W Gardener
Jaypipin (Jaypipin)
May 02 2019 at 10:38
80 postów
Pleased to report that Pepperstone refunded my account within 48hrs, i am impressed, granted i have been a client for 5+ yrs, so the amount of commission would be an eye watering figure. No one else had any issues on 30 April 2019?
Great service from Pepperstone, every other aspect of their service is supreme.

We are all faced with a series of great opportunities, brilliantly disguised as unsolvable problems - John W Gardener
Apr 27 2020 at 06:07
25 postów
No Paypal, Neteller, Skrill to fund account...

I trade with them >7 years. Definitly one of the good brokers.
Unfortunatly I live in the E.U.
First came ESMA -- I traded less with them.
Today I wanted to FUND my account --> only LOCAL BANK available.

Chat with Pepperstone support:

Pepperstone: 'if these options aren't available, then there is a restriction from PayPal or Neteller, where they don't allow the funding in your region.'

Me: 'What happened? no problem in the past!'

'We're not sure, it is an internal policies with PayPal or Neteller, not a Pepperstone policy '

The other australian brokers I trade with have no such restrictions (AxiTrader, ICMarkets).
No prior info from Pepperstone regarding restrictions.
So I am going to watch this for a while and will eventually put my money elsewhere :-/

Dec 01 2020 at 08:54
5 postów
I was with them years back with different account, then I hibernated from fx industry due to other business. Last month I came back to them as my second broker, few things are changed but as far as I'm aware their services still good as before. Hopefully their price still good as before and still strong on their liquidity for times to come

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