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Alpari UK Review Scores

Overall score: 3.4 / 5

Total votes: 272
Customer service
1 - worst 5 - best

Alpari UK Discussion

Kim (kiminsydney)
Mar 21 2013 at 14:28
1 posts
I closed all my accounts with Alpari (Live & Demo). My experience with the demo account was enough for me to close my live account.

My trades got stopped out on a number of trades - the price on the day was more than 30 pips away from my stop and in some cases 80+ pips away. They thought I would not notice. When I emailed them asking why? They emailed me back like I was stupid. Told me that

1. The price displayed in MT4 was bid only and the ask is a different price so I got stopped out on the ask price.
>>>>> My response - how stupid do you think I am??? I got stopped out 30+ pips away from the day's high/low. Is Alpari's spreads more than 30-80+ pips????

2. They explained to me how different order types worked.
>>>>>> My response - What?

3. We had insufficient equity so our trades were closed.
>>>>>>There was 2 million in free equity

When we complained they didn't want to listen. We complained to CEO of Alpari and there was NO RESPONSE. Instead they suspended our demo account. (You see we made 150% profit in our demo account in 2.5 months so you'd think that they would want our business).

This was there response to a demo account. We have no confidence with Alpari because:

1. They gave us excuses.
2. When we told them that their excuses were pathetic and they should really look into why these trades were closed out before sending some generic response, they suspended our account.
3. Our emails to their CEO's (former and current) resulted in NO RESPONSE.

I have told all my trading buddies to close their account with Alpari. We have withdrawn all of our money from Alpari.

DCG (dacosta)
Mar 21 2013 at 19:01
3 posts
I can subscribe to that.
The other day i had a missed TP again on a Loonie short .. missed by less than a pip
Also a short on the Cable got 'stolen' by a SL hunt on less than a pip.
Decided to no longer use normal SL and/or TP. I will use the TP (for spikes) but not the SL anymore.

Decided to close all bigger live accounts except 2, the sandbox account and a 'trackrecord' one. (That's 85% of my assets gone)
Looking for another broker to run the MT4 EA and continue the trackrecord.

Never received a direct reply to my question whether they use the Virtual dealer plugin, have used it and/ or are planning to use it.
Very simple question that only requires a simple yes or no.
Draw your own conclusions. I'm just relaying hard facts.

DCG (dacosta)
Mar 28 2013 at 21:08
3 posts
They did it again (act funny on TPs, entries and SLs) so i just closed my all my (~150K USD) accounts and will not bother with them again.

Withdrawals are fine, trading however, to me, is less than ideal.

My 2c and fyi

May 21 2013 at 16:13
4 posts
The account managers there are very annoying. They keep calling me all the time, several times a day so that I deposit more money after loosing a large amount.

David Masaryk (D3M0115H3R)
Sep 16 2013 at 20:10
2 posts

is there someone who have experience with Alpari UK binary options trading? Especially minute options.
Im asking just because, there are many many many 'binary oprions brokers' - scammers.
I know that Alpari is serious broker, I just want to know if its profitable and if there are some problems with withdrawals.

Thanks! 😎

No pain, No Gain.
Sep 23 2013 at 13:04
6 posts
Alpari is the only market making brokers I trade with - they are easily one the biggest and best with excellent facilities for clients - I generally trade at STP/ECN because of strategy

Nov 16 2013 at 18:29
5 posts
Russian brokers sucks i have bad experience with them all alpari exness instaforex and roboforex i am moving to Swiss brokers now a days :)

Marius Sebastian Stan
Jan 08 2014 at 22:06
1 posts
BenScoobert posted:
Alpari UK seem to me, to be what I expect from a broker, they open accounts quickly, deposit money quickly, they widen spreads when it suits them, their demo account feed doesn't match the live.

Show me the perfect broker and I'll show you it is a fake promotional post by an employee.


Jan 09 2014 at 06:55
24 posts
I have had a good experience so far, spoken to them on the phone they were very polite and helpful.

Not had any of the issues seen above, but only time will tell. So far so good though.

If you don't have time to trade, let us do it for you!
May 20 2014 at 06:40
15 posts
The best broker for me, one of my best selection brokers

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