Wit, my data are: Marek Szafranski and email email@example.com once again warn against any company JFD are crooks. Same payment occurs instantly, wpłacałem money by credit card, but I wanted to pay together with the gain to the problems begin. Until today I did not get the return on the profits and only between the deposit and getting each day incorrect data and subsequent documents that had to fulfill in order to get a refund. I bury all cooperation with the Broker. If you have to post the entire email correspondence with FJD it themselves can judge how low level of support offer and how people are doing in the horse just to delay the disbursement of funds.
Thank you for your comment. We acknowledge that you are a client of ours, and we have been investigating your case. We want to assure you that no mistakes have ever been made and that any delay in this matter has not been caused by JFD - in fact we have proceeded swiftly with any requests you have had since you became a client of ours.
The delay originally came from receiving outdated credit card details. We have since then processed your request, and you have received already what was deposited with your credit card. Due to Safecharge, our payment provider, who abide by a strict CFT policy set up for security and regulatory reasons, any additional amount cannot be processed in the same request in your case, as Mastercard for the country Poland is not covered by the CFT program. Therefore, as a result we can only process the remaining amount by wire transfer.
Again, we apologize for any inconvenience this may have caused. This CFT policy is set up by a third party to prevent money laundering and protect your interests, and is beyond our control. We are ready to process the remainder of your withdrawal request as soon as you send us the completed wire transfer form.
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