I have negative experience from octafx. They have very draft and bad organisation.
Today, I tried to fund my real EUR account with a minimum amount to demonstate the broker in real conditions. On their page, they are writting that depositing the account using skrill, its free and all the fees are covered by octafx. So, I choose skrill to deposit 80.43 eur on my EUR account. But on my skrill account, I see that it charged me for 83.21 eur. Thats a 3.5% hidden fee!!!
I contacted to chat suppor and they answered me that; 'our Skrill wallet is in USD, and a double exchange rate has been applied to your transfer. First your funds were converted to USD according to Skrill rates and then again they were converted to EUR as per Forex.'
It is very bad policy from octafx, and it seems that it has hidden commisions and charges. I think that it isnt too difficult to create a EUR wallet on skrill. And if they dont want to create it, they MUST had written that on deposit informations for skrill. But they havent any warning for that.
After that, I met one another bad surprice; I asked for my deposit bonus, and they told me that it is applicable only for MT4 accounts and not for octafx. But in their page, they are wriiting that bonus is applicable on ANY type account and on ANY deposit..
The support of live chat is too bad and they are not mattering to correct the problems that I met.
They give me the impression of a very draft and very bad organisation. They have lost thei reliable for me