To use chat, please login.
Back to contacts

Commercial Network Services Review Scores


Overall score: 3.1 / 5

Total votes: 116
Ease of use
1
Pricing
1
Features
1
Customer service
1
1 - worst 5 - best

Commercial Network Services Discussion

4EverMaAT
Mar 25 2013 at 03:07
31 posts
alisonr posted:
CNS and Beeks are both very good, but they are expensive. If you are not running a very fast scalper you can choose other providers.

mirusevxs33 posted:
dunkdenk posted:
Too expensive! Found another VPS that gives more and more cheaper than CNS


Define 'too expensive' first :) Do you try to compare 10 yrs old KIA with Mercedes-Benz AMG?


I have to agree somewhat with mirusevxs33. People are not offering any serious alternatives to a cns budget server, which is $32.50 with dual-core processor and 512mb ram, 20gb hard drive, with Windows 2003 32/64 bit. Win 2008 requires 1024mb ram and 30 GB hd space (about $45/mo). What are the alternatives that are so cheap, and reliable?

One alternative I've seen was ultrahosting.com : $33 for single core, 512mb ram, win 2008 server web edition, but they shut down the email ports, even if you use your own email servers separate from them. So no email alerts. Tech support is certainly not on the level of CNS, and rebooting the server (WITHOUT ASKING) is often the default solution to fixing a specific problem. This is very common with companies that do not actually work directly in the trading community; they don't understand traders needs and expectations. But I can report that they have had 100% uptime :) So if email alerts is not a problem, and you can wait for any problems that might come up, then no problem. The mt4 terminal seems to work fine.

I had to use a separate program called 'always on' (application as service) and launch programs in the current session so that you can work with them in a regular Administrator session and have redundancy of a terminal relaunch as a service in case of a forced reboot. CNS already has a program called 'AutoBoot' that launches critical programs pre-login as a service.

Are your trading systems fully automated?
vinodkumar
Jul 12 2013 at 14:49
2 posts
very good service but prices are expensive
I found another VPS provider at cheaper than CNS

mirusevxs33
Jul 13 2013 at 05:58
123 posts
there is always something cheaper... But only a *real* comparison worth. So give us more details: services, connections, reliability, support... then finally the price :)

Shiraz Gulkhan (shirazgulkhan)
Jul 17 2014 at 19:30
17 posts
csa1234 posted:
worth every single penny. Using MDP EA with them.



what setting are you used in MDP? because for me its giving me so many loosing trades. I used MDP in CNS vps. Thanks

profix
Jul 21 2014 at 14:20
131 posts
I had never any issue with them, they are the best on this industry!

4EverMaAT
Jul 21 2014 at 21:36
31 posts
Message deleted


You don't have to YELL WITH ALL CAPS. You can use regular case. Anyway, how long have you been with CNS? It looks like they handled everything professionally when something bad did happen. I know companies who would not send any notification let alone provide a service credit.

12 hours is kind of rough though. I've been with CNS for over 4 years and I only experienced a forced reboot twice. Once about 3 years ago in their SDCA facility when there was a power surge that affected several blocks where the facility was located; the backup generator switch didn't automatically kick in. The downtime was about 15-20 minutes, which is pretty good considering the circumstances. the second time was a few weeks ago when they had a problem with a node. That was just over the weekend; just a minute or two.

Are your trading systems fully automated?
4EverMaAT
Jul 22 2014 at 08:35
31 posts
I had a situation with BeeksFx vps on a couple of occasions where the VPS froze up for no explainable reason (was well within ram requirements); I suspect that it had something to do with the way they implemented virtualization. Luckily I monitor my accts regularly, but there was no notification from support when it was frozen. But the upgrade to win2012 seemed to fix the problem.

I know companies who I had dedicated servers with that equipment failed and I was disconnected for days without contact and support was very rude or would not answer tickets. Most other vps companies take about 12-36 hours just to answer each ticket the first time. And they will reboot or artificially limit your resources without telling you.

Not sure why it took so long for CNS to rebuild the VM. I'm not sure if they were trying to recover old data, or just give you a fresh windows installation on new hardware. I personally do not use the snapshot feature, but in light of this I may take a snapshot this weekend. It's similar at home....I backup important files to cloud storage drive (encrypted), and if hard drive crashes I would just install a fresh copy of windows or use the spare hard drive. Hardware failure is hard to guard against in the instance of a full system failure, except to have a accessible backup stored off site or have an alternative backup server in the same or different location.

BTW, which datacenter was your VPS located, NYC or London, UK?

Are your trading systems fully automated?
iFXlive
Jul 22 2014 at 17:43
4 posts
I WANT TO APOLOGIZE TO MR. BERRY BAHRAMI AND TO ALL CNS COMPANY FOR MY BAD WORDS ABOUT THEIR COMPANY.

WROTE THIS WORDS IN AFFECT, BECAUSE I WAS ANGRY.

LAST YEAR, 2013 A FIRST TIME I USED CNS VPS , USED 2 MONTHS AND WANTED JUST FROM CURIOSITY TO TRY OTHER VPS PROVIDERS, WANTED TO COMPARE WHICH IS BETTER. AFTER 7 MONTHS OF CHANGED AND TESTING OF DIFFERENT VPS COMPANIES (COMPARED LATENCY OF ALL THAT VPS COMPANIES ON DIFFERENT BROKERS, ALSO AND SPEED OF CPU, RAM MEMORY... , SPEED OF SUPPORT), MADE FINAL ASSESSMENT THAT CNS HAVE FOR SURE THE BEST LATENCY WHICH YOU CAN FIND IN THIS INDUSTRY.
ALSO, SUPPORT IS VERY FAST AND THAT WAS AMAZING FOR ME, THEY WORKS 24 HOURS PER DAY.

I REPENT, BECAUSE OF MY BAD WORDS, THIS GUYS DON'T DESERVE THAT.





4EverMaAT
Jul 23 2014 at 11:58
31 posts
Please refrain from using ALL CAPITAL LETTERS. It is the equivalent of YELLING at your audience. You can be angry and still type with regular Upper and lower case sentences.

But it is funny how we can remember only the bad experience with a service provider; blocking out the good that they do.

Are your trading systems fully automated?
alix
Jul 27 2014 at 14:28
7 posts
Everything was decided. They just automatically extended the my VPS. Wrote them in customer support and they refunded the money.

Please login to comment .