I am totally disappointed. I ordered the 22$ plan, first to check how the service is, and later to switch to a bigger plan. I paid my bill as required, but they didn't provide me the service. After an hour or so I wrote them a mail (via the ticketing system) to ask how to access the service and they answered they don't like me and for a reason, which they will not explain, they will not provide the service and stated they will return my money. All the above was based just on the data, that I have provided in my application - phone, address, etc. which definitely have no negative history at all.
As there is no meaningful explanation I can only make assumptions.
If for some reason LinkUpHost don't like to work with the territory (Bulgaria, European Union and brokers registered within in accordance with EU regulations), they can simply state it and not receive the payment.
If for some other reason they don't want to sell the $22 plan and only bigger ones, they should remove it from their sale list, and not offer it.
If LinkUpHost don't have the capacity to take new customers, they can ceaze their selling activities.
If they consider for any another reason that they don't want to provide me the services, they should NOT finalize the selling process and they should NOT receive any payment before they do whatever internal investigation or customer rating they like to do.
And share the results of it with me as prospective customer.
Their present behavior is in breach of any business ethics I know.
Something more, three days after, my credit card account is still not credited back - despite the letter they sent to me that it is done.