To use chat, please login.
Back to contacts

Gainsy Výsledky preskúmania


Celkové skóre: 3.6 / 5

Celkom hlasov:
Platforma
1
Stanovenie cien
1
Zákaznícky servis
1
Funkcie
1
1 - worst 5 - best
fxmsru (fxmsru)
Mar 31 2015 at 21:09
3 príspevkov
Very slow and rude tech support.

Withdrawal takes 5-7 days as minimum.

I tried to apply for PAMM bonus 3 times, but they closed my ticket without giving explanation.
I had to contact live support every time to find out why request were rejected.


i do not think I will continue to work with them.



mihasson
Apr 02 2015 at 11:29
1 príspevkov
fxmsru posted:
Very slow and rude tech support.

Withdrawal takes 5-7 days as minimum.

I tried to apply for PAMM bonus 3 times, but they closed my ticket without giving explanation.
I had to contact live support every time to find out why request were rejected.


i do not think I will continue to work with them.




And what did live support told you?
Do you have screenshots of chats?
For us to be sure not to work with them.
Cause if support is rude - what can we talk about company work?

fxmsru (fxmsru)
Apr 02 2015 at 12:32
3 príspevkov
mihasson posted:
And what did live support told you?
Do you have screenshots of chats?
For us to be sure not to work with them.
Cause if support is rude - what can we talk about company work?



I have screenshots, but they are not in English language.

I had small deposit of 100$ remaining at trading account.
it has been third day since I am waiting for internal transfer (not yet withdrawal, because with them first you should first transfer from trading to personal account) to be completed.

Support keeps telling that it's still processing and normally should be completed within 24 working hours. But as they work 8 hr per day, each 24 hr action in fact takes 4 days.

As soon as I am able to finalize withdrawal, I will hopefully forget about them forever.

VlasovTrend (VlasovTrend)
Apr 10 2015 at 11:51
107 príspevkov
fxmsru, будет интересно почитать и на Русском языке, кому надо - тот поймет, так что не стесняйся, выкладывай чаты.

Let's make a profit)))
ChrisMuzhik (ChrisMuzhik)
Apr 10 2015 at 18:12
65 príspevkov
FXMS Trading Signals
Location - Russia
'rude tech support.'
__
I think that russian support is not necessary at all. Every civilized person knows English.

There can't be enough money
fxmsru (fxmsru)
Apr 13 2015 at 18:43
3 príspevkov
ChrisMuzhik posted:
I think that russian support is not necessary at all. Every civilized person knows English.


I completely agree.
However most of the brokers provide Russian support by definition on the base of residency, and it is it is not possible to change the language of support.

When I create new ticket or inquiry to tech support it is being forwarded automatically to Russian support.
Even if initial inquiry if in English, I will get reply in Russian.

By the way issue with gainsy is closed, all funds are finally received and I shall never use them.

victarius
Apr 22 2015 at 06:54
1 príspevkov
Всем привет. Почитал тут про брокера. Много недовольных. Ну что же погляжу и я. Подал заявку на управление 10 000. Одобрили. Как придут первые инвесторы и будет возможность вывести средства, буду подавать заявку. Буду держать в курсе.

vgasper (vgasper)
Apr 24 2015 at 06:12
89 príspevkov
mcymcy posted:
Look what the fraud broker gainsy.com and fraud pamm manager did the account:

https://www.gainsy.com/p/userprofile/IchimokuALL?acc=239528

I tried to withdraw my money at the rollover time, but gainsy.com did not accept my withdrawn request and after that they blown the account on purpose. And totally $225.000 of the investors money was stolen.

After that gainsy.com had blocked my account and I can not login to my account... gainsy.com is fully fradulent company!

Now I'm investigating that how can I take back my funds... I contacted to SVG and I took that answer from them:

'Dear Cinar,

 

Please be advised that Gainsy Inc. is incorporated in St. Vincent and the Grenadines as an international business company (IBC). it is to be noted however, that the Financial Services Authority (FSA) does not regulate or supervise the activities of IBCs. Further, IBCs are not listed on the FSA’s website.

 

Kind regards,

 

Geshell

 

Geshell Peters (Ms.)

Legal Officer

Financial Services Authority'

Beware of gainsy.com! Fully scam and fradulent company!!!

Also the guy named 'Martin' is an impostor and working with gainsy to find clients for gainsy.com

They stole clients money!



UOU, sorry to see that...

Im in contact with their support now after I made a report on SVGFSA, but now they have investigation over me 😀. They are not giving up, they want our money... I will report about their 'investigation'

Im writing about my experiences, so yours can be different ;)
vgasper (vgasper)
Jun 01 2015 at 06:06
89 príspevkov
Without any proofs (they didnt gave any IP list) they are telling me I was breaking into their server and because I was writing my story online they wont give me my money:

'Dear Mr. _______,

We would like to inform you one more time that your initial deposit in the amount of $1370 (there were 3 transactions in the amount of $50, $500 and $820), as well as trading profit in the amount of $130, $1500 in total have been successfully refunded back to your bank account through bank wire transfer on the 15th of July, 2014.
Please pay attention to the fact, that your account is blocked by the company without a right to restore it due to the following reasons, as well as the violation of terms and conditions of the Client Agreement (clauses 3 and 4) that is available on the site in free access: unreasonable threatenings towards the company, spreading of fake information about the company on the Internet with the aim to spoil its reputation and get additional amounts of funds by a fraudulent way, DDoS attacks on the servers of the company, using of IP-addresses that are listed in spam lists on the Internet to access your personal and trading accounts in the company. The above mentioned activities together with emails that contain threatenings to the company are not reasonable, as you have received your initial balance and trading profit.
As a result of fraudulent activities mentioned above the company has faced considerable losses in the amount that can be estimated as $1,000,000. In case you want to continue your collaboration with the company and have your account unblocked, please kindly refund these losses, and send an application to restore your account via email together with a proof that you have covered the losses of the company.
Thank you for collaboration!

Best Regards,
GAINSY Inc Company
Security Department'

AND SVGFSA ANSWER:

'Dear Mr. ____,
 
The SVG FSA does not regulate the activities of international business companies (IBCs). Gainsy Inc. is not licensed as a forex company in SVG. It is only an IBC. We are not the “regulators of IBCs”, instead we are the “Registrar” of IBCs. IBCs registered in SVG and are only required to pay an annual fee to remain registered in SVG. They are not subject to any supervision of their activity. If however, we have sufficient evidence which proves that an IBC is engaged in “illegal” activity, we will cancel its registration.
 
An IBC is allowed to engage in any legal business activity and customers who willing choose to do forex business with Gainsy are doing so at their own risk, as the entity’s activities are not being supervised by the SVG FSA.
 
I have taken the liberty of contacting Gainsy to seek a resolution of your complaint and have been assured that your funds will be returned once you provide the necessary documentation. If you find that you have provided the required documents but you have still not yet had your matter resolved, you ought to contact an Attorney to seek legal advice. The FSA is aware that some clients have received back their funds so I believe that your matter ought also to be resolved by Gainsy.
 
As such, matters relating to issues regarding the return of funds should be dealt with through an Attorney. Your Attorney may be able to obtain from Gainsy, the proof regarding the claims being made against you.

We would appreciate if you would refrain from making negative statements regarding the SVGFSA on your forum.
 
Kind regards,
 
 
Geshell
 
Geshell Peters (Ms.)
Legal Officer/ Deputy Registrar, IBCs
Financial Services Authority
2nd Floor, NIS Headquarters
Upper Bay Street
Kingstown
St. Vincent and the Grenadines'

SO GAINSY IS CLAIMING I WAS BREAKING ITO THEIR SERVER WITHOUT ANY PROOFS AND THEIR REGULATOR CANNOT DO NOTHING...

NOW I WILL PUT THE CASE ON FOREX COURT AND LET THE TRADERS DECIDE ABOUT MY CASE...

Im writing about my experiences, so yours can be different ;)
mcymcy (mcymcy)
Jun 22 2015 at 14:37
270 príspevkov
gainsy.com is a fully scam and impostor broker. Beware of that scam broker...

Pre zaslanie komentára sa musíte najskôr prihlásiť.
Compare Forex spreads in real time Forex Spreads