WayneO posted: Thank you, but that does not give me back the $3000 lost because of the bug. How do you plan to compensate for that, if at all? Maybe there is another version or an upgrade you could offer to compensate for the loss? Thanks in advance Wayne
Please accept my apologies once again. You are first one from all our customers who faced with such problem, that broker blocked your account. Yes, there are was a bug (that was solved in couple of days), but usually brokers not so greedy and don't block the account so quickly. You're out of luck with the broker. Talking about compensations and other things, please contact our support department, because as I know, you didn't send us all required data for analysis, so we could help you.
WayneO posted: Aah, I see, it's my brokers fault.....................................
Hi! As you can see, I gave you expanded answer, but you saw only couple of words. As I already mentioned no one from our customers didn't get such ban from brokers because of frequent modefing of trades - the same was at some of our accounts. Yes, the problem was from our side (but this is a petty problem), but broker made the loss to you, because he did not want to spend on you an additional 0.1% of the power of his server - it's a pity.
WayneO posted: Nope, I saw all your words, but passing the blame to my broker and suggesting that I was the only person that runs your EA that had this issue, well that's just............. enough said.
Hello Wayne! That was said not because 'only one person' doesn't matter to us, but it was said because all other brokers, that our customers uses, didn't do it to their clients. Such a bug or even the principle of operation (yes it possible in some strategies) may be in any advisor of any developer. And the question is, what will do the broker when it happens. Will it work fine even with that or it will close all your trades?
Once more, we are really sorry that it's happened to you.
Hello. I discovered your trading history and saw a two times when you got a dd and recover it very fast. This is a talent, I believe. Nice job. But, one question, do you use stop losses toprevent some huge losses?