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JFD
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Mäklare
Sep 07, 2017 at 06:28
Hello Carlos,We have recently added the MT5 platform to our offering! Our version MT5+ includes all well-known MT4+ add-ons as well! Find out more on this page - https://www.jfdbrokers.com/en/trading/platforms/mt5.html.We hope you will enjoy it!Best regards,JFD Brokers
JFD
på
Mäklare
Jun 01, 2017 at 06:16
Thank you everyone for the constructive feedback shared in this discussion so far!Hello @MountainKing,Thanks for sharing your experience and positive feedback. We are sorry to hear that you were not satisfied with the payment fees, but unfortunately Skrill sets its own fees. We do offer other lower cost payment options, however, such as bank transfers. You can find all the info you need on our Payment Methods page - https://www.jfdbrokers.com/en/support/payment-methods.html.For the safety of our clients, we offer negative balance protection. As an added safety measure at times of high volatili...
JFD
på
Mäklare
Nov 15, 2016 at 13:37
Dear traders,Thank you for your constructive feedback. We are working hard to meet your expectations. We have recently launched both FX and CFD trading on Germany's popular platform Guidants. Stay tuned for more news about upcoming platform launches. In the meantime, enjoy trading with us at reduced FX and CFD commission rates.Best regards,JFD Brokers
JFD
på
Mäklare
Nov 06, 2016 at 07:49
Dear Tony,We are glad to hear you are enjoying the new MT4 Add-ons and Indicators. Traders’ needs are in our DNA and we keep optimizing our solutions continuously, adding new features to help you be successful. We also would like to invite you to give our MT4+ platform a solid test by opening a demo account. You will be able to see the difference.Have a wonderful weekend!JFD Brokers
JFD
på
Mäklare
Aug 10, 2016 at 06:20
Dear Marek,Thank you for your comment. We acknowledge that you are a client of ours, and we have been investigating your case. We want to assure you that no mistakes have ever been made and that any delay in this matter has not been caused by JFD - in fact we have proceeded swiftly with any requests you have had since you became a client of ours. The delay originally came from receiving outdated credit card details. We have since then processed your request, and you have received already what was deposited with your credit card. Due to Safecharge, our payment provider, who abide by a strict CF...
JFD
på
Mäklare
Aug 05, 2016 at 16:55
Dear Mark,We have not received any complaints whatsoever, therefore we are surprised to see your post claiming to have had an issue with our company.We consider this a defamatory trolling attack against JFD, which we will not tolerate.We operate strictly a DMA/STP Agency Only Model, ensuring 100% transparency and client satisfaction. Therefore, we are happy to discuss any problem you may be experiencing within this chat, but first we need to know when you sent this complaint to us, and which withdrawal you are referring to. Otherwise we will consider this an abusive attack from our competitors...
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