Frequently Asked Questions



Do I need to pay for your service?

No. Our service is absolutely free. We make money by showing you ads.



Why didn't I get my activation email?

Your email provider might have marked the activation email as spam.
If you can't find your activation email in your spam folder, click here to resend your activation email.



Why my system isn't listed in the systems section?

In order for your system to be listed in the systems section, it should be fully verified (track record and trading privelges).
If your system is already verified and you can't see it in the list, please adjust the default search parameters.



Is my private information safe?

We are doing everything possible to make sure your personal data is safe. We use SSL certificates to encrypt your connection; furthermore, your data is stored in encrypted format on our server.
If you have a reason to believe your account has been compromised and/or don't have access to it, contact us using the contact page.



You don't support my trading platform. What should I do?

Please tell us what platform you use, using the contact page. We are constantly adding support for new trading platforms, and we'll notify you once the support for your trading platform is added.
We also recommend contacting your broker.



How often do you update the data?

Data is updated currently every 5 minutes for MetaTrader 4 accounts, and every 60 minutes for FxTrade/FxGame accounts.
Automatic data retrieval of Oanda accounts is only valid for the same day the history link was issued. We are constantly trying to increase the update frequency, and we'll inform you if it changes.



How long does it take for you to analyze and add my new account?

Once you've added a new account successfully, it may take up to 2 minutes to analyze the account's data. You'll be notified when your account is analyzed and added to your portfolio. If your account isn't analyzed within the stated period, you've probably didn't set it up correctly Click here to learn how to add an account.



Is it possible that someone's trading results are fake?

We are taking every possible measure to ensure that track records are not faked. At the top of every system page you'll notice if the account has been verified.
Please note that verified accounts might have some inaccuracies which are out of our control, so if you feel something is off, please let us know.



I can't add my trading account successfully. What should I do?

Follow the steps as described in the help section for the appropriate platform.
If you're still having trouble, please contact us using the contact page.



Do I have a limit on the number of trading accounts I can add to my portfolio?

No. Add as many accounts as you need.



I really want you to add a certain feature! Can you?

We'll do our best! We are always glad to hear feature requests and suggestions. You can post a request in our community's suggestion box , or contact us privately using the contact page.

Producer Price Index (YoY) (2h 2min)
PM Abe Adviser: JP Businesses Need to Ta...(15 min ago)
EURUSD 1.34592 GBPUSD 1.70319
USDJPY 101.513 USDCAD 1.0738
FxPro
Tools Community Reviews Platform Company Support
Economic Calendar Community Brokers Widgets About FAQ
Forex Market Systems Expert Advisors Features Blog Help
Forex Volatility Most Popular Systems Signal Providers API Twitter Contact Us
Forex Correlation Strategies VPS Services Mobile Facebook Report A Bug!
Forex Broker Spreads Contests EA Programming Translations    
Forex Broker Quotes Forex Charts PAMM Brokers RSS    
Forex Broker Swaps Community Outlook Rebate Programs      
Streaming Forex News   Trading Platforms      
Forex Broker Volume          
COT Data          
Liquidity          

Site Map  |   Terms & Conditions  |   Privacy Policy
©2014 Myfxbook Ltd. All Rights Reserved.
HIGH RISK WARNING: Foreign exchange trading carries a high level of risk that may not be suitable for all investors. Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance. You could lose some or all of your initial investment; do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions. Any data and information is provided 'as is' solely for informational purposes, and is not intended for trading purposes or advice.