Mikhail has programmed for me on a complex EA. He can be hard to get a hold of and you don't really get any feedback unless you specifically ask for it. Sometimes you expect an answer from him but won't get one until you remind him. He needs to improve his customer contact. Mostly because this would probably remove misunderstandings. He needs to be more clear on his understanding in what he is supposed to program for his customer. This would also reflect on the customer feeling like he is important instead of being neglected. But does he deliver? Yes, he is very talented and does his best to......