SharePosts by Staff
| Previous 1 2 3 4 5 .. 109 Next |
|
[quote]mirusevxs33 posted:
2013.05.22 12:11:38 Myfxbook (EURUSD,H1) Myfxbook servers are down for maintanance, will retry in 30 seconds.
but that is at your end :) it is about MT5 updater EA... Will it be allowed anytime soon?[/quote]
This is an unrelated issue. Please check your internet connection and send an email to support if you cannot resolve it.
|
|
Guys, your support is much appreciated!
The good news is that it seems the issue is partly on our end as we have so many accounts connecting that some get disconnected automatically by the broker's servers (out of their control). We're working hard to resolve it asap.
@togr it takes time for drawdown to be processed for new accounts (usually several minutes). As for the other issues - please send us an email to support (using the contact form or email).
Thanks.
|
|
Guys, we're working hard on fixing this while checking the issue with several brokers to see how can it be resolved.
|
|
[quote]togr posted:
I have many accounts with auto update.
If i add your EA to each of them what would be the result on Myfxbook? Do i loose my existing accounts in my portfolio?[/quote]
No, switching to the EA will have no effect on your accounts.
|
|
[quote]SioliBros posted:
ok, i've contacted my broker (avafx) and they told me there will be no problems with them
but the autoupdate function DISAPPEARED from the new account menu
please can you restore it?
thanks[/quote]
We've removed it for now due to the current situation. There is no point of adding accounts with this method if it stops working completely within the next few days.
|
|
[quote]TheCyclist posted:
All the brokers blocked you at once?
Well, just want to say again you guys do one hell of a website. [/quote]
Not sure if they are actively blocking us or maybe it has something to do with the latest build 500 of MT4, but it seems our servers are getting blocked by different brokers for the last few days (more and more brokers as time goes by). We did contact several brokers which are trying to find out what has changed on their end but it seems to be a global issue with MT4.
Not much to do from our end at this time.
Thanks for the feedback [smiley]
|
|
[quote]moerwadi posted:
I became so yes, I just click connect in settings, all updates back
thank,s Ethan[/quote]
This only refreshes the connection until is it blocked again (can be a matter of minutes or hours).
|
|
Dear members,
As you know, we have an auto update option for MetaTrader 4 accounts. With this method accounts update through the investor password. Since a few days, the accounts in auto update mode no longer update every 5 minutes and this is because brokers are blocking our servers. We have tens of thousands of accounts with this method and this is why the account might be still updating in other analysis websites using the investor password (as they have very few accounts which are yet to be noticed by brokers, but eventually will be).
If you wish to keep having an auto update option,......
|
|
That's not possible at the moment - I'll forward your suggestion to our development team.
|
|
Click the "more" button on the main chart in your portfolio.
|
