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Important - Auto Update Issue
في
عام
May 29, 2013 at 10:35
If you have a solution which will allow us to update accounts we will be glad to hear it. If you read the first post of this topic, you will see that we can't do anything on our end as we're getting blocked.FxPro do no own Myfxbook if that is what you're implying.The only true solution would be if MetaQuotes would offer an API however they do not wish to. You can also try and address it with them.
Important - Auto Update Issue
في
عام
May 29, 2013 at 10:28
There is no need to delete any accounts (when deleting, you're losing all attachments, user watch list, comments etc').Simply download the EA and run it in your MT4 - it will resume updating normally https://www.myfxbook.com/help/connect-metatrader-ea
Important - Auto Update Issue
في
عام
May 29, 2013 at 09:00
At this time it is disabled. We cannot decrease the update frequency as we do not know the exact limitations.
Important - Auto Update Issue
في
عام
May 29, 2013 at 07:20
No, it's the same I've tested on. The installer looks for registry keys, so if you just copy the installation folder, it will not be found.
Important - Auto Update Issue
في
عام
May 29, 2013 at 07:08
Just checked it and it's working fine on my end. Please use the 'Add' button to manually find the installation.
Important - Auto Update Issue
في
عام
May 29, 2013 at 07:04
Are you running the file in administrator mode? (right click the file to select)
Important - Auto Update Issue
في
عام
May 29, 2013 at 06:58
Guys, we've made it a bit easier for you to make the switch. You need to only start the EA, no need to go to the settings to change publication mode).
Important - Auto Update Issue
في
عام
May 29, 2013 at 06:15
Definitely not. Simply switch to the EA method: https://www.myfxbook.com/help/connect-metatrader-eaThe account will resume updating normally (and faster, every 5 minutes).
Important - Auto Update Issue
في
عام
May 28, 2013 at 20:59
There is no available license nor API as far as we're aware.
Important - Auto Update Issue
في
عام
May 28, 2013 at 20:58
STOR issue means you haven't ticket the passive mode option in the ftp settings.
Important - Auto Update Issue
في
عام
May 28, 2013 at 10:40
Publisher will work for a new account, not if you wish to resume publishing an account which was publishing using the auto update method.As to the other issue - make sure you're running the EA as administrator (right click).
Important - Auto Update Issue
في
عام
May 28, 2013 at 10:40
Publisher will work for a new account, not if you wish to resume publishing an account which was publishing using the auto update method.As to the other issue - make sure you're running the EA as administrator (right click).
Important - Auto Update Issue
في
عام
May 28, 2013 at 10:33
Only the EA will work. Please use it https://www.myfxbook.com/help/connect-metatrader-ea
Important - Auto Update Issue
في
عام
May 28, 2013 at 10:32
In case anyone is wondering where is the button in the settings, please see the attached image:https://www.myfxbook.com/files/Staff/use.the.ea.to.update.my.account.png
Important - Auto Update Issue
في
عام
May 28, 2013 at 10:21
Yes, publisher and EA aren't affected. Simply go to settings, click 'edit' for the account in question, then click 'use the EA to update my account' - this will remove the account from auto-update and will allow you to use EA/publisher.
Important - Auto Update Issue
في
عام
May 28, 2013 at 09:36
It may seem other services are working well however they do not have the same amount of accounts we do (with auto update about +70k). The more accounts we have from a broker the less frequent updates we can make. So update frequency with other services (using the investor password) will decrease over time therefore you'll get the same issue. Traders wish to have their data updated every 5 minutes and we can guarantee this update frequency only with the EA/publisher.We're making tests to see if can be somehow resolved.
Important - Auto Update Issue
في
عام
May 27, 2013 at 15:39
This seems to be a recent addition by MetaQuotes and apparently happens with all brokers now. The more accounts we have with a specific broker, the more disconnections we get.
Important - Auto Update Issue
في
عام
May 27, 2013 at 15:38
Simply go to the account's settings, click the "use the EA to update my account" link and connect the EA which only asks for the email/password.
Important - Auto Update Issue
في
عام
May 27, 2013 at 14:43
You cannot use a publisher with an auto update account - you must connect the account first using the publisher method - this is by design.
Important - Auto Update Issue
في
عام
May 27, 2013 at 14:42
I can assure you we're not trying to "save costs". There is indeed an issue which we're trying to resolve.
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