I have done a lot of research for FX Broker and pound for pound, dollar for dollar, they are the cheapest ECN broker out there, hands down. My orders are always filled and I have never had a problem closing out orders.
I manually trade as well as use EA's well. They have MAM and PAMM accounts for the Money Manager/Securities Brokerages.
They can be reached 24 hours a day and I call a Chicago number as well. This is my first broker and I feel proud and lucky to find a FX Broker that is about fast execution, and no nonsense pricing.
One of the best features is that they have their own tool bar download. This comes with a Chart of Live Rates of currency pair pricing, Live Support Buttons for FXCBS and a free Bloomberg Radio widget that gives you fantastic information during live trading times as well as all around radio during the non-peak times. For busy traders like myself, I do not have time to read the financial times daily and this keeps me up to date.
I also know their staff and managers by name and they recognize my voice when I am on the phone. My account manager is incredible and works around the clock to make sure that I am happy trading.
I would never go anywhere else.