This is definitely a scamm,
6 month i try to recover my money
Do not put any money in this broker

They have different support channels like Telegram and email. It will take several days to get a response. I made a withdrawal the 1st of December. Still waiting and no reply from them. More than 6 weeks...... They do not reply on Telegram, and the get angry if you use the call function on Telegram. For now i can only advice to stay away from them. There are many better brokers.