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Apr 24, 2018 at 12:06
Dear jasper78,First of all we are sorry you stay unsatisfied with our service, but as my colleague mentioned your VPS was overloaded and your chosen plan resources wasn't enough for your requirements. Also when system work on overloaded resources it become unstable and therefore was done everything to prevent that, we even added more resources then your plan should has. Also I see that in middle of march you decided to upgrade your VPS to higher one and after upgrade and 2 more CPU cores added there wasn't any inquiry to our tech support, so as conclusion there are was our true that al...
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Apr 25, 2017 at 06:35
You shouldn't worry about that as we (Cheap Forex VPS) give 5-day money back guarantee. So you can order our service, try it within 5 days and ask for refund if it is not acceptable for you.Best regards,Cheap Forex VPS support,Lily Patterson
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Dec 05, 2014 at 11:54
Dear tradertimo01,We are sorry if you stay unsatisfied with our service but after reviewing your case we found that you have started more MT4 terminals then recommended for your chosen plan. You have Basic plan VPS which recommended for 4-5 terminals but on your VPS was launched (8) eight !!! Therefore your VPS was out of system resources and hangs. In such case we can recommend you to close some of launched MT4 instances or upgrade to the higher plan. Best regards,Cheap Forex VPS support,Lily Patterson
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Feb 04, 2014 at 14:59
Dear Mr. Ionel (balfx42),We are sorry for any inconvenience. We are working to make our customers satisfied with our service and we are so sorry to read such comment about us. We are glad to help you, but as an administrator you should understand that we are able to do anything in case you don't give us access to your VPS.Could you please contact us and give access to your VPS to our tech team and they will check is it anything ok with it. In case you stay unsatisfied we will issue refund.Best regards,Cheap Forex VPS support,Lily Patterson
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