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How I got RIPPED OFF by EXNESS...
Genel
içinde
Nov 12, 2012 at 07:31
Dear Mevo,Your appeal is addressed to 3.2 clause of Client Agreement. http://exness-holdings.com/client_agreement_en.pdfYou could not close USD/LTL orders due to low liquidity of the chosen trading instrument (risk level). In order to learn more about possible actions of our company in this situation, please refer to 3.1 clause of General Business Terms that have been accepted by you. http://exness-holdings.com/general_business_terms_en.pdfWhen you sent a request to close all positions EXNESS accepted it for the currency pair which had issues (USD/LTL) and notified that you needed to close EUR...
How I got RIPPED OFF by EXNESS...
Genel
içinde
Nov 09, 2012 at 09:09
Dear Mevo, I would like to shed light on the situation with USD/LTL. First of all, we restrained opening positions on this currency pair due to one of our liquidity providers' problems. However, clients are allowed to close and modify orders with no limitations.Second, given the combination of the facts (liquidity provider issues, exotic nature of the pair and very low liquidity) there were frequent errors such as 'Invalid prices' and 'Off quotes' when clients wanted to close orders. The former means there is no price confirmation from LP and the latter means no prices/tick...
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