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Octa
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Jun 27, 2017 at 09:49
About one year ago, I tried OctaFx. My impressions were negative. They havent skrill wallet in EUR, so if you would to deposit your EUR account, you had to pay conversion fees to Skrill. Also, they told for a 50% bonus on all accounts, but when I opened an account with CTrader platform and asked my bonus, they told me that the bonus are only for MT4 accounts (In their promotion they wrote that bonus is applicable for ANY account). So, I decided to withdrawal all my money and got out from OctaFXFortunately, a few months ago they fixed both these problems. They create Skrill wallet in EUR, so th...
Octa
Brokerlar
içinde
Feb 11, 2016 at 15:56
I am attaching a larger screenshot of the bonus rules from the octafx fake proromotion
Octa
Brokerlar
içinde
Feb 11, 2016 at 12:44
This is really a very LAUGHABLE explanation and I am not waiting this explanation from you. I was waiting more seriousness from you than the chat. I let the readers of this topic to draw their own conclusions, about your makreting inaccuracy. I am sorry, but I see that you are continuing to try to dupe me about the bonus. Why are you writing LIES on your webpage banner and on your facebook advertisment?? Why are you telling that bonus is available on ALL account types? And why you are not telling clearly on the bonus rules that the bonus is available only on the MT4 accounts? Are you really s...
Octa
Brokerlar
içinde
Feb 11, 2016 at 11:55
Could you write this clear on your webpage, to not confuse your clients, please?. Your clients have the right to know exactly about the fees. And you cannot tell that the deposit via skrill is free of charges, because it is a marketing lie. You MUST inform your clients about the really costs on deposit via skrill the eur account. It is too difficult to get informed your clients?
Octa
Brokerlar
içinde
Feb 11, 2016 at 09:12
Hello Octa_FX,I really appreciate your try to solve my problem, and thats a sign that you are trying to be serious broker. Unfortunately, I didnt met good support on live chat, so I have to answer you in public on this topic.1. As you are telling that depositing via skrill is free of charges, you have to do any requirement explanations about the currency of depositing. Because, the only thing that your client, is interested in, is if he can deposit his account with or without commissions. If you havent wallet on eur on skrill, I think that its not difficult to create one. And if you dont want ...
Octa
Brokerlar
içinde
Feb 05, 2016 at 12:38
I have negative experience from octafx. They have very draft and bad organisation.Today, I tried to fund my real EUR account with a minimum amount to demonstate the broker in real conditions. On their page, they are writting that depositing the account using skrill, its free and all the fees are covered by octafx. So, I choose skrill to deposit 80.43 eur on my EUR account. But on my skrill account, I see that it charged me for 83.21 eur. Thats a 3.5% hidden fee!!!I contacted to chat suppor and they answered me that; "our Skrill wallet is in USD, and a double exchange rate has been appli...
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