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Problems publishing to MyFXBook
Jun 26, 2010 at 17:30
Vistas 1,611
1 Replies
Miembro desde Oct 22, 2009
posts 33
Jun 26, 2010 at 17:30
In early May, many of our accounts that were working for months have had issues reconnecting. Clients who were watching these systems have accused us of suspicious activities because other accounts at MyFxBook are working. Our broker on these accounts is forex.com - both live and demo have had issues. Is anyone else experiencing these problems and if so, what is the solution? One error says wrong account. We don't mind opening new myfxbook accounts but then it would again seem suspicious.. is there any way to submit a support ticket?
Miembro desde Jul 31, 2009
posts 1418
Jun 27, 2010 at 10:29
Elite E Services FX, you can always contact us using the contact form. An error of an incorrect account means you're trying to publish a different account to the old one, which isn't allowed.
Please contact us directly for quicker response time.
Thanks.
Please contact us directly for quicker response time.
Thanks.
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