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If you suffer a loss, please email your claim to
[email protected] including your account contest number, ticket number of the position(s) in question and a suggestion of what you expect the outcome of the claim to be. A screenshot of your Meta Trader 4 terminal reflecting as much information about the affected trades as you can provide and MT4 client terminal log files to back up your claim will also be helpful.
All cases will be given due attention and we will endeavor to offer a fair solution.