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results not updating
em
Geral
Dec 09, 2009 at 23:03
It may happen due to MetaTrader's behavior - sometimes when your platform losses connection while publishing the statement, the publisher gets stuck and the only solution is to restart MetaTrader - there's not much we can do on our end.
Sharp Ratio & Standard deviation
em
Caixa de Sugestões
Dec 09, 2009 at 12:52
We see your point.Yes, we can definitely do that.Thank you for the explanation!
Sharp Ratio & Standard deviation
em
Caixa de Sugestões
Dec 09, 2009 at 08:05
Sam,We're glad you like our website!.Can you please elaborate on your last suggestion - "ability to rebrand the traders page"?Thanks.
Reward Risk Ratio
em
Caixa de Sugestões
Dec 08, 2009 at 17:58
Christof, The reward:risk ratio is showing the average win versus the average loss per currency in the selected month, so it is normal behavior if it becomes negative when the average loss is bigger than the average win.If you're referring to another issue or you still feel something is wrong, please send us a screen-shot with a more detailed explanation to
[email protected]
you.
Twitter updates
em
Caixa de Sugestões
Dec 08, 2009 at 15:56
Ok, we've located the issue causing it.The fixes will be applied in the weekend to minimize down-time.Apologize for any inconvenience caused.
Twitter updates
em
Caixa de Sugestões
Dec 08, 2009 at 15:43
We're on it.Thank you for letting us know.
Draw Down Chart
em
Caixa de Sugestões
Dec 08, 2009 at 15:20
Yes Emilio, it is already on our to-do list.Thank you.
Also calculate equity on systems with oanda
em
Caixa de Sugestões
Dec 07, 2009 at 09:47
Yes, equity is still not calculated on Oanda accounts.This issue is not yet addressed as even if we were to calculate the equity, it will probably not be correct since the accounts update hourly and the equity changes every second.We're currently waiting for Oanda to provide us with a solution to minimize the time between data updates.
Widgets AND Gadgets
em
Caixa de Sugestões
Dec 07, 2009 at 07:56
Thank you for the suggestion LEHayes2.
FxTradeMark
em
Sistemas de Negociação
Dec 06, 2009 at 07:46
Mark, Please send us a private message describing your issue in more detail.Thank you.
track record
em
Geral
Dec 03, 2009 at 12:59
It appears your read-only credentials are incorrect. Please verify the investor password and the server name.
The portfolio Comparison Chart
em
Caixa de Sugestões
Dec 03, 2009 at 12:50
michigansurveys, we've just checked it and we didn't find any issues with it.Please contact us privately if you're still experiencing issues.P.S. We're glad you like our website 😄!
track record
em
Geral
Dec 02, 2009 at 16:32
Are you sure? We're not experiencing any issues when browsing to the above url.Please try this alternative link: https://myfxbook.wordpress.com/
Demo and Real on one MT4 platform?
em
Geral
Dec 02, 2009 at 10:59
You can just use the publisher for both accounts.You would have to run two instances of MetaTrader if you want both accounts to update at the same time.You can read more here: https://www.myfxbook.com/community/new-traders/publish-more-than-one-account/7501#?pt=2&p=1&o=7501
track record
em
Geral
Dec 02, 2009 at 07:16
Street Pipz, You can read about our verification system in our blog: https://blog.myfxbook.comThis is an optional step.
No 'forced' trade to gain 'Trading Privileges'
em
Caixa de Sugestões
Dec 01, 2009 at 15:50
Yes Lance, both points are correct.
No 'forced' trade to gain 'Trading Privileges'
em
Caixa de Sugestões
Dec 01, 2009 at 11:33
We've actually experimented it with orders, but the problem is that when you cancel an order, the comment is overwritten with the word 'canceled'.
whos tracking me?
em
Geral
Dec 01, 2009 at 08:36
Yes, it's not yet possible, however we're working on it!
No 'forced' trade to gain 'Trading Privileges'
em
Caixa de Sugestões
Nov 30, 2009 at 14:37
We understand your point of view - if you're using our platform for your own use, you don't need to worry about the red cross thingy 😉 , but if you decide to look for clients, we must provide the most current and correct data we have to your potential clients.By the way, we've just released the full source code of our EA as promised 😄https://www.myfxbook.com/help#help_33
No 'forced' trade to gain 'Trading Privileges'
em
Caixa de Sugestões
Nov 30, 2009 at 14:00
Allaneagle, we've indeed explored all possibilities before deciding on the best way to go.The EA option is not good, since an EA can be easily decompiled, so a validation of such kind will be useless.You're correct regarding the trust issue - so we'll be adding the full source of the EA to the help section, as we don't have anything to hide.We apologize if this wasn't clear, but this step is actually optional, and is meant for managers to add credibility to their performance by verifying they have the trading access to the account and they didn't just used the investor ...
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