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hillderek
Berndale Capital Securities
em
Geral
Feb 11, 2019 at 11:51
I got a reply on 31 Jan 2019 from AFCA which included these comments I have selected:"AFCA has found it difficult to engage with Berndale in relation to disputes. It has, so far, failed to respond to AFCA’s requests for information in some complaints received by AFCA."also, "There is a chance that Berndale may not have sufficient financial resources to fully pay compensation that may be awarded by AFCA, and previously by FOS. We have communicated our concerns to ASIC."and"AFCA is not a government department or agency, and we are not a regulator of the financial s...
Berndale Capital Securities
em
Geral
Jan 02, 2019 at 12:57
Thanks to everyone that has commented on this topic. Chowie, I did get onto the FOS (Financial Ombudsman Service) website at https://www.fos.org.au/ but they say that since 1 Nov 2018 all new financial services complaints are dealt with by AFCA https://www.afca.org.au/. I have lodged a complaint against Berndale Securities (AKA Berndale Group) with AFCA online via their website. Now waiting to see what happens.
Berndale Capital Securities
em
Geral
Dec 28, 2018 at 12:20
Can anyone advise on how to get one's money back from this broker? Their website has gone (404-Not Found), the don't reply to emails or answer the phone.
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