Octa
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has won more than 70 awards since its foundation, including the ‘Most Reliable Broker A
Octa
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"Reliable Trading Platform with Good Features"
What do you like best about Octa?
The platform runs smoothly, and trade execution is fast. I also like that they offer different account types, making it flexible for various trading styles.
What would you improve about Octa?
The pricing is competitive, but the spreads could be tighter on some pairs. Also, more deposit and withdrawal options would be great for convenience.
Overall
So far, my experience has been positive. Customer support is responsive, and I haven't faced any withdrawal issues. I use the platform weekly, and it works well for my trading needs.
Thank you for taking the time to share your thoughts and experience with Octa. We're thrilled to hear that our platform’s smooth performance, fast execution, and variety of account types are serving your trading needs well.
In response to your feedback on spreads, we want to assure you that as an ECN broker, Octa operates at market prices and aims to maintain low spreads to provide the best trading conditions. However, please note that economic news, market volatility, and the nature of certain instruments can sometimes lead to wider spreads.
We also appreciate your input on adding more deposit and withdrawal options, and we’ll certainly take it into account as we continue to improve our services.
If you have more ideas or need assistance, please don't hesitate to contact us at [email protected]. We are always here and happy to assist you.
Kind regards,
Octa Rep.
"Trustworthy service"
What do you like best about Octa?
Fast withdrawals, without any unnessary paperowork or any disrupts.
What would you improve about Octa?
I'd add community chat or ways to communicate with other Octa traders.
Overall
In general, octa appeared to me as trustworhy and transparent broker.
Thank you for sharing your positive experience with Octa. We're thrilled to hear that you're enjoying our quick withdrawal process and hassle-free service — providing top-notch experiences like this is our goal!
Your idea about adding community chat features is fantastic, and we'll definitely share it with our team. Connecting traders is a priority for us, and your valuable feedback guides our improvements. Meanwhile, we invite you to join our Telegram channel, where traders interact and share trading ideas.
Thank you for being part of the Octa community — your trust is incredibly important to us. If you ever need assistance or have more suggestions, please don't hesitate to contact us at any time at [email protected]. We're here to assist you with a smile!
Kind regards,
Octa Rep.
"Withdrawal Pending for Over 96 Hours – No Resolution"
What do you like best about Octa?
I have been using OctaFX for trading, but my recent experience with their withdrawal process has been highly disappointing. I requested a withdrawal more than 96 hours ago, and it is still marked as "pending."
Despite multiple follow-ups with customer support, I have not received any clear answers—only generic responses asking me to wait. If there are verification or technical issues, they should communicate them clearly instead of keeping clients in the dark.
A broker’s credibility is based on smooth transactions and trust, but this delay is unacceptable. I hope OctaFX resolves this issue soon, but for now, I do not recommend this platform for traders who need reliable and timely withdrawals.
Nothing
What would you improve about Octa?
I have been using OctaFX for trading, but my recent experience with their withdrawal process has been highly disappointing. I requested a withdrawal more than 96 hours ago, and it is still marked as "pending."
Despite multiple follow-ups with customer support, I have not received any clear answers—only generic responses asking me to wait. If there are verification or technical issues, they should communicate them clearly instead of keeping clients in the dark.
A broker’s credibility is based on smooth transactions and trust, but this delay is unacceptable. I hope OctaFX resolves this issue soon, but for now, I do not recommend this platform for traders who need reliable and timely withdrawals.
Nothing
Overall
I have been using OctaFX for trading, but my recent experience with their withdrawal process has been highly disappointing. I requested a withdrawal more than 96 hours ago, and it is still marked as "pending."
Despite multiple follow-ups with customer support, I have not received any clear answers—only generic responses asking me to wait. If there are verification or technical issues, they should communicate them clearly instead of keeping clients in the dark.
A broker’s credibility is based on smooth transactions and trust, but this delay is unacceptable. I hope OctaFX resolves this issue soon, but for now, I do not recommend this platform for traders who need reliable and timely withdrawals.
Nothing
Thank you so much for taking the time to share your feedback with us. We are truly sorry to hear about the challenges you faced with your recent withdrawal. We completely understand how frustrating this must have been for you.
Here at Octa, our goal is to always provide you with fast and transparent service. While we usually process withdrawals promptly, we acknowledge that delays can happen due to technical reasons or verification checks. You deserve clear and timely communication, and we want to ensure that your concerns are addressed properly.
If you are still experiencing issues, please don't hesitate to contact us via email at [email protected] with your account and withdrawal details. We are here to help and will do everything we can to assist you promptly.
Your trust is incredibly important to us, and we are fully committed to resolving this matter for you.
Kind regards,
Octa Rep.
"Good platform"
What do you like best about Octa?
The most I liked was the MT5 trading platform with its advanced indicators.
What would you improve about Octa?
Maybe, it would be a good idea to add fixed or zero spreads options
Overall
As a whole, I liked trading there.
It was convenient.
Thank you for sharing your thoughts and experience with Octa. We're happy to hear that you enjoyed using the MT5 platform and found its advanced indicators useful for your trading.
We also appreciate your suggestion about offering fixed or zero spread options. While we currently provide competitive floating spreads, we’ve taken note of your feedback and will keep it in mind as we continue working to improve our services.
If you have any further suggestions or need assistance, feel free to reach out to us anytime at [email protected] or via live chat. We're always here to support you.
Kind regards,
Octa Rep.
"Copy trading"
What do you like best about Octa?
Easy to operate copy trading app makes my life much easier.
What would you improve about Octa?
An initial trading deposit could be eliminated as with some platforms nowadays. But this is absolutely not critical, of course
Overall
I have an account with floating spreads and so far, no complaints. My hope is that I can grow as a trader by following other master trades and therefore grasp the logics of market.
It’s great to know our Copytrading app is making your trading easier. We always aim to keep things simple and user-friendly, so we’re glad it’s working well for you.
Thanks for sharing your thoughts about the initial deposit. While it’s currently part of how the platform works, we’ve passed your feedback to our team for future improvements.
We’re also happy to hear your floating spread account is running smoothly. Following master traders is a great way to learn, and we wish you success on your trading journey. If you have any questions or ideas, feel free to contact us at via live chat or email at [email protected]. We’re always here to help.
Kind regards,
Octa Rep.
"Trading service the way it should be"
What do you like best about Octa?
Actually, I like several things about octa broker. First of all, regarding the most essetial part of any trading experience, the platform, they didn`t force to choose the particular one, I mean, there were options among 3 of them, so depending on what you get used to trade, Secondly, fair pricing, reasgonable spreads starting from 0.6 pips, I couldn`t find any problems with quotes and swaps free options.
What would you improve about Octa?
Though, there is nothing mainly to improve, I`d be happy, if they add the functions of immediate help, in case of urgent situation, sort of call center hotline
Overall
In general, I enjoyed trading there, no limitations on assets and platform, easy payments, I consider this broker service trustworhty and convenient for me.
Thank you sincerely for sharing such thoughtful and detailed feedback about your experience with Octa. We’re delighted to know that you value the flexibility of our platform options, our fair and transparent pricing, as well as the reliability of our trading conditions — including tight spreads, accurate quotes, and the convenience of swap-free accounts.
It’s especially rewarding to hear that you consider our services both trustworthy and user-friendly, and that our payment systems and asset selection have met your expectations.
We also truly appreciate your suggestion regarding a dedicated call center for urgent support. Your input is invaluable, and we’ve shared it with our team as we continue enhancing our services to better serve our clients.
In the meantime, please remember that our 24/7 live chat and social media channels are always available should you need assistance. We're always here and happy to help.
Warm regards,
Octa Rep
Overall
Easy to use. Good UI experience. Fast deposits and withdrawals processing.
Thank you so much for giving us a high rating and sharing your experience at Octa Broker. We're delighted you find the Octa platform easy to use, with a good UI experience and fast payment processing. We hope you continue using Octa, and we'll ensure the best investing experience for you.
You can recommend our platform to your friends while we work to provide you with the best investing experience. If you have any questions, please contact us via live chat or email anytime. Our team is eager to hear from you.
Kind regards,
Octa Rep.
Overall
spared in XAUUSD high little bit
We're sorry you feel this way about our spreads. Please note that we offer floating spreads, which depend on the market volatility. At the same time, we do our best to keep them at the lowest.
If you wish for lower spreads, opting for Gold or Platinum status is a viable option, as both tighten them. Please note that due to market volatility, the difference may not be that high, but it will help you secure your trades in a safer environment. You can also contact our team at [email protected] and share which spreads you found unsatisfying. We'd appreciate your feedback a lot.
Kind regards,
Octa Rep.
Overall
The support team annoyed me one time, but since then, they have make up for it. They seem to have improve on the way they communicating with clients.
Thank you so much for your positive feedback on Customer Support team. We're happy you find our Customer Support team improved how they communicate with clients. Rest assured that we'll keep working on improving it further.
Remember that you can always contact us through social media and enjoy our trading and investing content there. Please stay tuned for more updates, and make sure you don't miss our upcoming promos.
Kind regards,
Octa Rep.
Overall
Copy trading at Octa with dat choice of leaders is getting more interesting for me.
There are guys with solid performance, so their strategy can be quickly evaluated and then you can fastly get in.
Thank you for rating us and sharing your review. We're glad our clients are happy with our services and find them interesting. We're delighted to know you find our master Copytrading has solid performance. Choosing the right master that suits your trading style is vital. If you want to give our app a 5-star rating, please let us know what updates or new features you want to see. You can also write to us at [email protected] and share your ideas.
Kind regards,
Octa Rep.
Overall
I trade here for a long time. Nice assets selection, but I trade 2-3. They has moderate volatility
Thank you for your feedback and for being a long-term trader with Octa! We’re glad to hear that you’re satisfied with our asset/symbol availability, even though you prefer to focus on 2-3 specific ones. Your trust in our platform is truly appreciated.
We would like to take this opportunity to mention that Octa operates as an ECN broker, meaning we connect your trades directly with liquidity providers. The volatility you experience is determined by the market conditions, including factors like supply and demand, which can fluctuate. Our goal is to provide you with the best possible trading environment, ensuring transparent and fair execution.
We are always looking to improve and would love to hear what more we can offer to earn a full 5-star rating from you. Your suggestions are valuable and help us refine our services to better meet your needs.
If you have any further feedback or questions, feel free to reach out to us at [email protected]. We’re always here to assist you and ensure that your trading experience remains top-notch. Thank you for choosing Octa, and we look forward to continuing to support your success!
Kind regards,
Octa Rep.
Overall
Octa broker is a very user-friendly and advanced. I understood this right away, cuz I have broad expertise in the industry under the belt.
I revealed it not only after trading here but also after checking how professional is their customer support. Guys responded promptly, without delays and more importantly - comprehensively. I got answers to all questions right away and it's awesome,,
Thank you for your wonderful feedback! We’re thrilled to hear that you find Octa both user-friendly and advanced. It’s great to know that your experience with our platform has been smooth, and your expertise in the industry makes your recognition even more valuable to us.
We are especially pleased to hear that our customer support team met your expectations by responding promptly and comprehensively to all your inquiries. Ensuring that our clients receive quick, detailed, and professional assistance is a top priority for us, and we’re glad you found the service to be awesome!
If you have any further questions or suggestions on how we can continue improving, please feel free to reach out to us at [email protected]. We’re always here to assist and ensure that your trading experience remains top-notch.
We look forward to continuing to support your trading journey!
Kind regards,
Octa Rep.
Overall
Had no idea the latter platform, but I know Octa. These are really cool guys and even have a small experience of working with them.
Had no troubles with this company whatsoever.
Thank you for your kind words and for sharing your positive experience with Octa! We’re delighted to hear that your time with us has been smooth and trouble-free. It’s always a pleasure to know that our platform and services have met your expectations, and we truly appreciate your trust in us.
Even with a small amount of experience working with us, it’s wonderful to hear that you found our team and platform “cool.” We’re committed to maintaining that level of service and making sure your trading experience is as seamless as possible.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at [email protected]. We’re always here to help and ensure your time with Octa continues to be exceptional.
We look forward to supporting your trading journey!
Kind regards,
Octa Rep.
Overall
My experience:
OctaFX is Great broker as long as you loss in trading, when you start to win they will kick you out by reducing your leverage to 1:200 on your opened and active accounts!
You suddenly will start receiving a lot of emails - as many accounts you have - from no-reply email address and the title will be: "Change of your trading account #ACCOUNT# leverage" and the email body will be:
"Your trading account #ACCOUNT# leverage has been changed, the new leverage ratio is 1:200."
and that's it, no one will give you a proper feedback.
wish you all the best
We regret to hear about your concerns and would like to provide some clarification. Octa is a global broker, proudly offering financial services since 2011. We operate in over 150 countries and strictly follow international laws and standards to ensure a safe and secure trading environment for all our clients.
Unfortunately, we were unable to locate your account with the current information provided. We kindly request that you share your trading account number so we can investigate the matter in detail and work toward the best solution for you.
Regarding leverage, all the relevant details are outlined in our Customer Agreement, which can be found on our website. Here is the link for your reference: https://bit.ly/3ZG1V2o.
If you have any further questions or need assistance, please don’t hesitate to reach out via live chat or by emailing us at [email protected]. We’re always here to help.
Kind regards,
Octa Rep.
Overall
Fast withdrawal... OctaFX is great broker.
Thank you so much for your positive feedback! We are thrilled to hear that you have had a great experience with Octa, especially when it comes to fast withdrawals. Ensuring smooth and timely transactions is one of our top priorities, and it’s wonderful to know that we’ve met your expectations.
We are committed to providing you with the best possible trading experience and look forward to continuing to support your success. If you have any further feedback, suggestions, or need assistance, feel free to reach out to us at [email protected]. We’re always here for you!
Thanks again for choosing Octa as your broker, and we wish you continued success in your trading journey!
Kind regards,
Octa Rep.
Overall
Octafx is a great trading platform, very easy to use and deposits and withdrawals are relatively fast depending on time of day.
Overall
good broker, you should go with this without any hesitation
Overall
They are still the best and user friendly, no swap no commission, 30 seconds usdt trc20 withdrawal
Overall
Indian Bank deposit and withdraw proceed on quickly i luv it
Overall
not bad i have leave
