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Forex Contest Blackwell Global Investments

watchme
Apr 30 2017 at 16:44
posts 582
Anyway, good luck everyone.

Never Give Up or Give In To The Market
marx64
Apr 30 2017 at 17:27
posts 28
Blackwell Global (RHBlackwell)
Apr 30 2017 at 19:39
posts 35
elhadi posted:
another issue is that i didn't receive the registration mail even if i requested it many times ,
if you could check it
thank you


Hi elhadi. Can you please contact our live support and we will look into this problem. Thanks

Blackwell Global (RHBlackwell)
Apr 30 2017 at 19:40
posts 35
palazzz posted:
I registered in the contest but the login and password are not suitable - incorrect account


Hi palazzz, Are you still having the same issue? Can you please confirm that you are connecting to the correct demo server which is BlackwellGlobal1-Demo5

Blackwell Global (RHBlackwell)
Apr 30 2017 at 19:41
posts 35
satnaz posted:
I am getting 'Invalid Account' when I try to login MT4. All login credentials are correct but not sure why still not able to login😡


Hi satnaz, please ensure you connect to the correct demo server, which is BlackwellGlobal1-Demo5. Thanks

Blackwell Global (RHBlackwell)
Apr 30 2017 at 19:41
posts 35
Swarog posted:
I registered in the contest but the login and password are not suitable - incorrect account


Hi Swarog, please connect to the following demo server: BlackwellGlobal1-Demo5. Thanks

Blackwell Global (RHBlackwell)
Apr 30 2017 at 19:42
posts 35
watchme posted:
I got the registration email but i can't log into my metatrader app on my android phone...

Blackwell and myfxbook will say, my phone is broke and please update the app and select the correct server etc like i am dumb.. I've done this a million times already.. :(

Pls fix it.. Thank you...

Yes, it's partly my fault for registering so last minute.. :(


Hi watchme, please ensure that you connect to the competition demo server: BlackwellGlobal1-Demo5
Any other questions, please contact our live support. thanks

Blackwell Global (RHBlackwell)
Apr 30 2017 at 19:43
posts 35
marx64 posted:
Yes, same problem here


Hi marx64, please connect to the demo server: BlackwellGlobal1-Demo5
Thanks

Blackwell Global (RHBlackwell)
Apr 30 2017 at 19:44
posts 35
Hi, if you are having issues logging into the demo platform with your competition details, please ensure you connect to the correct server. It is called BlackwellGlobal1-Demo5

If you have any questions or require assistance, please do not hesitate to contact our live support. Thanks

marx64
Apr 30 2017 at 20:45
posts 28
Pls don't call me stupid, all the credentials are right.

Blackwell Global (RHBlackwell)
Apr 30 2017 at 20:53
posts 35
marx64 posted:
Pls don't call me stupid, all the credentials are right.


Hi. If you continue to have problems, please contact our live support and they will investigate for you.

watchme
Apr 30 2017 at 21:53
posts 582
If everyone is having the same problem, don't you think for a second that the problem lies in you and your server?

Again, do not treat traders like dumb people, we tried that server and every other demo server you got, still unable to log in.

Again... Pls find out the problem, and fix it. Thank you. :(

Never Give Up or Give In To The Market
watchme
Apr 30 2017 at 22:00
posts 582
RHBlackwell posted:
marx64 posted:
Pls don't call me stupid, all the credentials are right.


Hi. If you continue to have problems, please contact our live support and they will investigate for you.


No offense black well, this happens in myfxbook contest all the time. So many many bugs and problems. I'm quite surprise that myfxbook has not made a checklist of the 2.5 million problems that has arise in previous contests and go thru one by one with the new broker to allow its trader a PEACEFUL trading contest.

Sometimes it's the broker problem, sometimes it's myfxbook. Hopefully this gets figured out soon.

Never Give Up or Give In To The Market
marx64
Apr 30 2017 at 22:08
posts 28
I'm not actually surprised but still pissed off ;)

Mohamed Elhadi Sifi (elhadi)
May 01 2017 at 06:41
posts 6
elhadi posted:
Hi , i've just contacted your support service and i've been told that the prize is withdrawable via any payment method available in your website ( bank wire , skrill and neteller )
hope that you can confirm it to me
thank you


if you can answer to this request , thank you

mersonic
May 01 2017 at 06:42
posts 2
absolutely fed-up just cant log in as it shows invalid account
by the way i accidently deleted contest from my portfolio I have no clue have to restore it back

Blackwell Global (RHBlackwell)
May 01 2017 at 06:42
posts 35
elhadi posted:
elhadi posted:
Hi , i've just contacted your support service and i've been told that the prize is withdrawable via any payment method available in your website ( bank wire , skrill and neteller )
hope that you can confirm it to me
thank you


if you can answer to this request , thank you


Hi elhadi, the prize can only be withdrawable via bank transfer. Thanks

Blackwell Global (RHBlackwell)
May 01 2017 at 06:48
posts 35
mersonic posted:
absolutely fed-up just cant log in as it shows invalid account
by the way i accidently deleted contest from my portfolio I have no clue have to restore it back


Hi mersonic, please click on the contests tab and it will then have a button saying 'resend credentials'. You will then receive an email with your logging details. Please make sure that you choose the correct demo server. BlackwellGlobal1-Demo5

Thanks

Blackwell Global (RHBlackwell)
May 01 2017 at 06:49
posts 35
Hi, Please note that competition demo server is BlackwellGlobal1-Demo5
Please choose this server when logging in. Thanks

Blackwell Global (RHBlackwell)
May 01 2017 at 06:52
posts 35
marx64 posted:
I'm not actually surprised but still pissed off ;)


Hi marx64, please go to the contests tab and request the credentials to be emailed to you again. Please try again and if you continue to have issues, please contact our live support and we will investigate further.

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