Anyway, good luck everyone.
Never Give Up or Give In To The Market
Apr 30 2017 at 19:39
elhadi posted:
another issue is that i didn't receive the registration mail even if i requested it many times ,
if you could check it
thank you
Hi elhadi. Can you please contact our live support and we will look into this problem. Thanks
Apr 30 2017 at 19:40
palazzz posted:
I registered in the contest but the login and password are not suitable - incorrect account
Hi palazzz, Are you still having the same issue? Can you please confirm that you are connecting to the correct demo server which is BlackwellGlobal1-Demo5
Apr 30 2017 at 19:41
satnaz posted:
I am getting 'Invalid Account' when I try to login MT4. All login credentials are correct but not sure why still not able to login😡
Hi satnaz, please ensure you connect to the correct demo server, which is BlackwellGlobal1-Demo5. Thanks
Apr 30 2017 at 19:41
Swarog posted:
I registered in the contest but the login and password are not suitable - incorrect account
Hi Swarog, please connect to the following demo server: BlackwellGlobal1-Demo5. Thanks
Apr 30 2017 at 19:42
watchme posted:
I got the registration email but i can't log into my metatrader app on my android phone...
Blackwell and myfxbook will say, my phone is broke and please update the app and select the correct server etc like i am dumb.. I've done this a million times already.. :(
Pls fix it.. Thank you...
Yes, it's partly my fault for registering so last minute.. :(
Hi watchme, please ensure that you connect to the competition demo server: BlackwellGlobal1-Demo5
Any other questions, please contact our live support. thanks
Apr 30 2017 at 19:43
marx64 posted:
Yes, same problem here
Hi marx64, please connect to the demo server: BlackwellGlobal1-Demo5
Thanks
Apr 30 2017 at 19:44
Hi, if you are having issues logging into the demo platform with your competition details, please ensure you connect to the correct server. It is called BlackwellGlobal1-Demo5
If you have any questions or require assistance, please do not hesitate to contact our live support. Thanks
If you have any questions or require assistance, please do not hesitate to contact our live support. Thanks
Pls don't call me stupid, all the credentials are right.
Apr 30 2017 at 20:53
marx64 posted:
Pls don't call me stupid, all the credentials are right.
Hi. If you continue to have problems, please contact our live support and they will investigate for you.
If everyone is having the same problem, don't you think for a second that the problem lies in you and your server?
Again, do not treat traders like dumb people, we tried that server and every other demo server you got, still unable to log in.
Again... Pls find out the problem, and fix it. Thank you. :(
Again, do not treat traders like dumb people, we tried that server and every other demo server you got, still unable to log in.
Again... Pls find out the problem, and fix it. Thank you. :(
Never Give Up or Give In To The Market
RHBlackwell posted:marx64 posted:
Pls don't call me stupid, all the credentials are right.
Hi. If you continue to have problems, please contact our live support and they will investigate for you.
No offense black well, this happens in myfxbook contest all the time. So many many bugs and problems. I'm quite surprise that myfxbook has not made a checklist of the 2.5 million problems that has arise in previous contests and go thru one by one with the new broker to allow its trader a PEACEFUL trading contest.
Sometimes it's the broker problem, sometimes it's myfxbook. Hopefully this gets figured out soon.
Never Give Up or Give In To The Market
I'm not actually surprised but still pissed off ;)
May 01 2017 at 06:41
elhadi posted:
Hi , i've just contacted your support service and i've been told that the prize is withdrawable via any payment method available in your website ( bank wire , skrill and neteller )
hope that you can confirm it to me
thank you
if you can answer to this request , thank you
absolutely fed-up just cant log in as it shows invalid account
by the way i accidently deleted contest from my portfolio I have no clue have to restore it back
by the way i accidently deleted contest from my portfolio I have no clue have to restore it back
May 01 2017 at 06:42
elhadi posted:elhadi posted:
Hi , i've just contacted your support service and i've been told that the prize is withdrawable via any payment method available in your website ( bank wire , skrill and neteller )
hope that you can confirm it to me
thank you
if you can answer to this request , thank you
Hi elhadi, the prize can only be withdrawable via bank transfer. Thanks
May 01 2017 at 06:48
mersonic posted:
absolutely fed-up just cant log in as it shows invalid account
by the way i accidently deleted contest from my portfolio I have no clue have to restore it back
Hi mersonic, please click on the contests tab and it will then have a button saying 'resend credentials'. You will then receive an email with your logging details. Please make sure that you choose the correct demo server. BlackwellGlobal1-Demo5
Thanks
May 01 2017 at 06:49
Hi, Please note that competition demo server is BlackwellGlobal1-Demo5
Please choose this server when logging in. Thanks
Please choose this server when logging in. Thanks
May 01 2017 at 06:52
marx64 posted:
I'm not actually surprised but still pissed off ;)
Hi marx64, please go to the contests tab and request the credentials to be emailed to you again. Please try again and if you continue to have issues, please contact our live support and we will investigate further.
