Important - Auto Update Issue

May 20, 2013 at 08:39
Vistas 43,117
254 Replies
lncemrk
forex_trader_95321
Miembro desde Oct 15, 2012   posts 1
May 29, 2013 at 11:22
Hi Ethan, if it is not too much to ask, could you please list out the brokers here which are blocking your servers and which aren't? Maybe then we could all make a switch to the brokers who are not blocking access to autoupdate. I would seriously take my business to the brokers that are offering access to autoupdate on myfxbook and I'm sure many people would follow suit.
Miembro desde Apr 25, 2011   posts 18
May 29, 2013 at 12:14
lncemrk posted:
Hi Ethan, if it is not too much to ask, could you please list out the brokers here which are blocking your servers and which aren't?

Wanted to post exactly the same.

Plus. Again. Im using MyFX with 3 differend Brokers, all Build 500 and have NO probs. with ftp auto update..
Miembro desde Jul 31, 2009   posts 1444
May 29, 2013 at 12:32
lncemrk posted:
Hi Ethan, if it is not too much to ask, could you please list out the brokers here which are blocking your servers and which aren't? Maybe then we could all make a switch to the brokers who are not blocking access to autoupdate. I would seriously take my business to the brokers that are offering access to autoupdate on myfxbook and I'm sure many people would follow suit.

Problem is that this is not broker related. Brokers use the MT4 platform which is supplied by MetaQuotes - we are being blocked without the broker's knowledge or permission.

In any case, we're checking with a few large brokers for a custom solution which may resolve this.
Miembro desde Mar 03, 2013   posts 13
May 29, 2013 at 12:47
guys, with the help of Ethan i have just downloaded the EA version and everything is running fine!
Thanks for the help mate...

regards
Miembro desde Jan 02, 2011   posts 142
May 29, 2013 at 12:47
I just wanted to say Thank You to Ethan and the myfxbook team for giving this their full attention. I have no doubts that you guys are just as frustrated by all this as the users that are experiencing problems.

The fact that we have access to your service with no fees is a blessing. For all those that are trying to crap on myfxbook for this issue I just have to say 'grow up'. You guys are not paying for this service and in turn to accuse them of trying to cut corners to save money is just silly. If you are not happy with the service you are being given for free, by all means stop using it.
Miembro desde Mar 28, 2011   posts 86
May 29, 2013 at 12:54
Jayman007 posted:
The fact that we have access to your service with no fees is a blessing. For all those that are trying to crap on myfxbook for this issue I just have to say 'grow up'. You guys are not paying for this service and in turn to accuse them of trying to cut corners to save money is just silly. If you are not happy with the service you are being given for free, by all means stop using it.

Totally agree!
Myfxbook is not the only one having problems with new 'functionality' introduced by MetaQuotes without a warning.
And there has always been the workaround to use their EA.
But there is no better service than this, so stopping to use it is not an option for many.
Being Bearish or Bullish Makes No Difference
Miembro desde Apr 28, 2010   posts 8
May 29, 2013 at 12:56
My Sunbird account updated initially but hasn't for a couple of days now. My AAAFx, FXCM and FXDD accounts haven't and they are all on build 500. Alpari is updating, but it's on build 482.
Miembro desde Jun 01, 2010   posts 5
May 29, 2013 at 12:58
MetaQuotes says that MyFxBook are cheaters - https://www.mql5.com/ru/forum/12311
No money - it's funny!
Miembro desde Mar 24, 2010   posts 44
May 29, 2013 at 12:59
Staff posted:
Manolitos posted:
Why Publisher does not work ? You can't do anything with it ?

Publisher will work for a new account, not if you wish to resume publishing an account which was publishing using the auto update method.

As to the other issue - make sure you're running the EA as administrator (right click).

That is very bad, because a lot of brokers deletes history older than a certain period, so I would lose a whole lot of information. Is it not possible to make the EA publisher continue on an old account.

Besides, a lot of my accounts has neither the 'Switch to EA' nor the Connect button
Miembro desde Jan 02, 2011   posts 142
May 29, 2013 at 13:03 (editado May 29, 2013 at 13:04)
komposter posted:
MetaQuotes says that MyFxBook are cheaters - https://www.mql5.com/ru/forum/12311

I read the translated version and it makes little sense to me. How is myfxbook using illegal protocol? Is MQ even providing a legal protocol for myfxbook to use? Why not just tell myfxbook what they have to do to comply (be it a license fee or whatever) and this can be resolved.

EDIT:Just cause a user posts and calls myfxbook liars and cheaters in a forum does not make it fact.
Miembro desde Mar 24, 2010   posts 44
May 29, 2013 at 13:05
This is what it says on Metaquotes forum:

All services that use the compromised network protocols are blocked. This applies ZuluTrade, Tradency, Tradeo and a number of other companies. All of them use illegal methods of connectivity and in direct violation of our rights and license to use the platforms.

Ethan, they say you and others have hacked their API. Is that so?
Miembro desde Jul 31, 2009   posts 1444
May 29, 2013 at 13:07
canman888 posted:
Staff posted:
Manolitos posted:
Why Publisher does not work ? You can't do anything with it ?

Publisher will work for a new account, not if you wish to resume publishing an account which was publishing using the auto update method.

As to the other issue - make sure you're running the EA as administrator (right click).

That is very bad, because a lot of brokers deletes history older than a certain period, so I would lose a whole lot of information. Is it not possible to make the EA publisher continue on an old account.

Besides, a lot of my accounts has neither the 'Switch to EA' nor the Connect button

Yes, you can use the EA. I was referring to the FTP publisher.
We've removed the need to click 'switch to EA' option - just run the EA and it will pick up the account.
Miembro desde Jun 01, 2010   posts 5
May 29, 2013 at 13:18
Jayman007 posted:
EDIT:Just cause a user posts and calls myfxbook liars and cheaters in a forum does not make it fact.
Renat is Chief Executive Officer in MQ.
No money - it's funny!
Miembro desde Mar 28, 2011   posts 86
May 29, 2013 at 13:18
canman888 posted:
Ethan, they say you and others have hacked their API. Is that so?

I wouldn't say that 'hacked'.
Maybe reverse-engineered is a better word.
When MT4 was lauched security was not a concern at any level in their product line.

If you want to connect directly to any MT4 server you can do it just buying (or inventing your own) such reverse-engineered solution.
For us customers this is very convenient because we don't have to do anything and it just works!
Or worked until now 😡

If MetaQuotes would publish an official API to access MT4 servers legally we would not be in this situation at all.
And lets hope that they will publish API access for MT4 servers soon!
Being Bearish or Bullish Makes No Difference
Miembro desde Apr 25, 2011   posts 18
May 29, 2013 at 13:31 (editado May 29, 2013 at 13:46)
I think, the launch of AUTOTRADE collides with the MT4 Signals Business..

That could be one of the reasons. IMO..
Miembro desde Mar 02, 2011   posts 10
May 29, 2013 at 13:31
Thanks Ethan for support, but I have the problem of 'Track record not verified' and 'Trading Privilegies not verified'. I did the required actions for that, but they don't match...Some help ?
Miembro desde Jul 31, 2009   posts 1444
May 29, 2013 at 13:33
canman888 posted:
This is what it says on Metaquotes forum:

All services that use the compromised network protocols are blocked. This applies ZuluTrade, Tradency, Tradeo and a number of other companies. All of them use illegal methods of connectivity and in direct violation of our rights and license to use the platforms.

Ethan, they say you and others have hacked their API. Is that so?

As far as we're aware, we did not hack anything. If they don't wish us to connect to accounts, that is their decision which we do respect. In any case they should offer an API just like cTrader are currently working on and other competing platforms, otherwise they will be losing clients.
Miembro desde Mar 24, 2010   posts 44
May 29, 2013 at 13:36 (editado May 29, 2013 at 13:37)
THANK YOU VERY MUCH ETHAN!!! YOU ARE DA MAN! :)

The EA does indeed pick up from where the autoupdater left.
Miembro desde May 30, 2012   posts 37
May 29, 2013 at 13:37
What about the autotrade demo accounts? I notice mine hasn't been updated recently either. Since we don't have access to those accounts to put an ea on. Does that mean that's also canceled now?
Miembro desde Mar 02, 2011   posts 10
May 29, 2013 at 13:41
Iroa posted:
What about the autotrade demo accounts? I notice mine hasn't been updated recently either. Since we don't have access to those accounts to put an ea on. Does that mean that's also canceled now?

I have the same problem : loading data 'Please wait while we're loading live data...' for more than two hours... and nothing's coming.
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