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Forex Contest FIXI Markets

Ethan (Staff)
Jun 04 2018 at 08:27
posts 1400
Dear Traders,

In case of technical issues that you may experience, please contact FIXI Markets via the 'Live Support' chat.

Marketing
Jun 04 2018 at 10:44
posts 43
chiecghethunam posted:
I got the MT4 installed. Logged in with the account details. But still cannot trade.


Hello,

We are happy to help. Please kindly visit our page at https://www.fiximarkets.com/
Our customer support team will be glad to answer your questions and provide help in live chat.

You might also choose to e-mail us your question on [email protected]

Kind Regards,

FIXI Markets' Team

Marketing
Jun 04 2018 at 10:44
posts 43
aligattoorr posted:
Здравствуйте, вхожу на мой счет а мне пишет - 'счет заблокирован' что делать?


Пожалуйста, напишите нам в онлайн-чат на сайте www.fiximarkets.com либо на следующий адрес электронной почты: [email protected] и сотрудники нашей службы поддержки вскоре свяжутся с Вами.

С уважением, FIXI Markets

Temitayo Akinrinola (Teemy)
Jun 04 2018 at 10:44
posts 5
Gabor33 posted:
i didnt receive my account details either, but i logged in to fixi website i found my demo account there and then i reseted my password, so i could log in to mt4,

hope it helps you guys who has the same issue

Did you register on Fixi website or what login details did you use?

Marketing
Jun 04 2018 at 10:44
posts 43
farsheed posted:
why my account is disabe ?


Hello Farsheed,

As you tried to enter the competition from the country restricted by FCA Regulation, we had to disable your competition account and remove you from the list of contestants, as per 'Notification and Disclaimers' part of the 'BullsEye Competition Terms and Conditions', which you have agreed to abide, upon registering for the competition;

 'The competition is not addressed to residents and citizens of USA, Iran, Iraq, Syria, Lebanon, Liberia, Libya, Somalia, Burma, Eritrea, Sudan, Zimbabwe, Democratic Republic of the Congo, Republic of North Korea, Former Federal Republic of Yugoslavia, as they will not be able to open live accounts with FIXI Markets as per the firm policy and will be disqualified.'

Regards,

FIXI Markets' Team


Marketing
Jun 04 2018 at 10:45
posts 43
fxsc1lper posted:
where should i get my account details ?


Hello,

Please kindly check the inbox of the e-mail you used upon registration. You account credentials were kindly sent there. In case you are not able to do so, please kindly use the live-chat option on our page at https://www.fiximarkets.com/ or e-mail us at [email protected]

Kind Regards,

FIXI Markets' Team

Marketing
Jun 04 2018 at 10:45
posts 43
MenteriForex posted:
got direct link to download mt4 without registration new demo acct?


Hello,

Direct link was kindly sent to the registerants via e-mail. If you were not able to access the e-mail, here is the MT4 download direct link https://download.mql5.com/cdn/web/fixi.plc/mt4/fiximarkets4setup.exe

Kind Regards,

FIXI Markets' Team

Marketing
Jun 04 2018 at 10:45
posts 43
chrizwan posted:
I register my self one week back but I didn't get any username or password, even I try resend username and password request but still I didn't get any email.

is there any solution?




Hello, @chrizwan

We are happy to help. Please kindly visit our page at https://www.fiximarkets.com/
Our customer support team will be glad to answer your questions and provide help in live chat.

You might also choose to e-mail us your question on [email protected]

Kind Regards,

FIXI Markets' Team

Marketing
Jun 04 2018 at 10:45
posts 43
boonsom posted:
my account active. but i still cannot trade? Not have menu buy or sell.


Hello @boonsom

We are happy to help. Please kindly visit our page at https://www.fiximarkets.com/
Our customer support team will be glad to answer your questions and provide help in live chat.

You might also choose to e-mail us your question on [email protected]

Kind Regards,

FIXI Markets' Team

Temitayo Akinrinola (Teemy)
Jun 04 2018 at 10:46
posts 5
Alright for those that did not get their login email.

Go to the fiximarkets website, attempt to login with your myfxbook email but select 'forgot password' and a reset link would be sent to your email address.

Login and from your Accounts, you will see the contest demo account. Click on the padlock at the top right to change MT4 password.
Server is FixiMarkets-Demo

Wishing you well - Teemy

Marketing
Jun 04 2018 at 10:46
posts 43
estra posted:
Hello, I dont have yet my password, please help


Hello @estra

Please kindly check the inbox of the e-mail you used upon registration. You account credentials were kindly sent there. In case you are not able to do so, please kindly use the live-chat option on our page at https://www.fiximarkets.com/ or e-mail us at [email protected]

Kind Regards,

FIXI Markets' Team

Marketing
Jun 04 2018 at 10:46
posts 43
hitoalcala posted:
how many times i need to send or write to help me ?


Hello @hitoalcala

We are happy to help. Please kindly visit our page at https://www.fiximarkets.com/
Our customer support team will be glad to answer your questions and provide help in live chat.

You might also choose to e-mail us your question on [email protected]

Kind Regards,

FIXI Markets' Team


Temitayo Akinrinola (Teemy)
Jun 04 2018 at 10:46
posts 5
You will have to select the Market Watch window on metatrader to see list of tradable instruments

ericnyamu
Jun 04 2018 at 10:48
posts 17
Gabor33 posted:
i didnt receive my account details either, but i logged in to fixi website i found my demo account there and then i reseted my password, so i could log in to mt4,

hope it helps you guys who has the same issue


 but you arenot trading using the contest login credentials.do you have the contest login details ?

Marketing
Jun 04 2018 at 10:50
posts 43
vetforlife posted:
I didn't see WTI. or Brent anywhere. Is that being allowed to trade in the contest?


Hello @vetforlife

All the product symbols that end with .pro are available to be traded for the contest.

Kind regards,

FIXI Markets' Team

Marketing
Jun 04 2018 at 10:57
posts 43
kasok posted:
Can you clarify this rule

Maximum volume to be traded during the competition is 1000 lots


That mean we have 1000 lots to trade in all contest or

Maximum 1000 lot per trade .


Thanks


Hello @kasok

Maximum volume to be traded during the competition is 1000 lots, as stated on the competition page: https://www.fiximarkets.com/trading-competitions/bullseye-june-2018/ 'Competition Trading Terms' part of the '
BullsEye Competition Terms and Conditions'.


Kind Regards,

FIXI Markets' Team

Marketing
Jun 04 2018 at 11:00
posts 43
snapdragon1970 posted:
My Account shows 50k starting balance ,when I linked it to myfxbook it shows 100k.


Hello @snapdragon1970, Please approach FIXI Markets customer support team via livechat at https://www.fiximarkets.com/ or via e-mail at [email protected] As for myFXbook, please approach Myfxbook support team.

Kind Regards,

FIXI Markets' Team




ata16888
Jun 04 2018 at 11:01
posts 1
kasok
Jun 04 2018 at 11:01
posts 6
Can you clarify this rule

Maximum volume to be traded during the competition is 1000 lots


That mean we have 1000 lots to trade in all contest or

Maximum 1000 lot per trade .


Thanks

Marketing
Jun 04 2018 at 11:02
posts 43
akuparlan posted:
Hi...my user credential only login...password n/a or blank....
Here that email :

Hello sri.

You have registered successfully to the Myfxbook Forex Contest FIXI Markets.

Your login details are:

Login: 5007296
Password:
Server: FixiMarkets-Demo

To Download FIXI Markets's trading platform click here: https://download.mql5.com/cdn/web/fixi.plc/mt4/fiximarkets4setup.exe.
Please note the contest account is disabled until the start of the contest

Regards,
The Myfxbook team.



Hello @akuparlan, Please contact our customer support team. They will be happy to help you resolve the situation. vYou cna do it via livechat at https://www.fiximarkets.com/ or via e-mail at [email protected]

Kind Regards,

FIXI Markets Team




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