FBS
FBS focuses on what matters most — building trusted products, delivering real value, and supporting its global community of traders through smart technology and ongoing innovation.
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Overall
One of a genuine broker. Many times get free bonus and completed requirement lots. After withdraw. Withdrawal done within 2 hours by perfectmoney.
Overall
Bonus will be cancelled if there's a draw down of 30%. you got to read that bro.
Overall
We have a big problem in Turkish forex Companies with new regulations. After that, I started to search foreign forex companies and I start to trade with many of them. I decided to stay with FBS because they have good leverage level, low spread, and Turkish customer service... And money withdraw is safer as far as I realize
Overall
FBS is really good broker. I Like their customer support and fast order execution. Their Spread is really fair
Overall
To get back the fund from the online brokers is always the leading concern
In the event of withdrawal, FBS is excellent. Receiving my funds to my e-wallet within a couple of minutes! Never had any problem
A reliable broker. Thank you FBS!
Overall
Very professional Broker!
Overall
I have register an IB account at FBS.
Then i invite friends to trade.
After that my commission was removed and same goes to my upline.
I have livechat with FBS. they said i violate rules.
The rules - hedging between are too close. all the buy and sell must more than 6 pip/60 points.
For scalper trader - not allow to take tp too little.
For hedging trader - can't buy and sell in 6 pips/60 points. FBS never think of hedging strategy.
For IB . i have livechat with them.
example:
If you have 100 clients, you have to monitor and take care all the trading.
if any one of the client are violate rules(hedging on 6pip/60points).
all of your commission will be cancelled.
Problem is , some clients are from website affiliate. which don't even know who is them. we just make a deal, when i got commission then pay them certain percentage. ( this is very common in forex deal)
** 1 client violate , other client commission will cancel**
seems this is the TRAP by giving high commission . all IB hardwork will waste in the end.
FBS is the winner in the end.
Overall
I've been trading from one broker to another broker for 2 years, until i find fbs that can provided what i need, very fast WD, low spread,credit 100% of deposit,local support for my country....and the interesting point for me is my account is no commission and no swap so i can trade fairly without subtraction and addition. So i am planning to stay in FBS.
Overall
Dear Hadihasan!
We have considered your claim about bespoken pending orders (all NZDUSD and NZDJPY, Buy Stop), consulted with the server data, checked its log-files and come to the following conclusion.
Please, kindly note that 00:00 MetaTrader time on 09.06.2016 was the release time of several highly important news pieces in New Zealand, that had an extremely remarkable impact on the financial market, particularly on all currency pairs with New Zealand Dollar. You can check the information about news releases with the Calendar published on myFXbook: http://www.myfxbook.com/forex-economic-calendar (the aforementioned news pieces are as follows: http://prntscr.com/cim1nv )
The mentioned news pieces have caused very high volatility in the market at 00:00 and further, which resulted in significant spread widening, abrupt price movements, and huge price gaps. You can prove this fact with the chart in MetaTrader 4 for NZDUSD and NZDJPY: http://prntscr.com/cilxj3 , http://prntscr.com/cilxoh
Considering your NZDUSD orders, which had Take Profit level set by you, we would like to remind you, that according to the Customer Agreement:
4.5.2. In the cases of price gaps order execution is determined by the following rules: a) If "Take Profit" level of a pending order is in the price gap during order opening, once the order is opened Take Profit settings will be annulled. In such a case a note is added to the comments: (tp cancelled/gap).
The following comments in MT4 prove this point: http://prntscr.com/cim53t
Unfortunately, the price set by you for these pending orders has got into price gap, therefore they have been opened at the first quote after the price gap, which is 0.70997.
Considering your NZDJPY orders, since these orders has got into price gap too, they also have been opened at the first quote after the price gap, which is 76.015.
We would like to mention, that when current loss of all open orders on a trading account exceeds the allowed limit, a Stop Out event occurs, i.e. your margin level becomes less than 20%. In this case, the server will close your orders automatically one by one with the comment “so:…./…/…”.
Example: so: -36.0%/-5.1/14.2 – the order was closed by stop out (where -36.0% is the margin level at the time of order closure, -5.1 – remaining funds at the time of order closure, 14.2 – margin).
According to the Customer Agreement:
3.6.2. The Company is entitled to mandatory closing of a Client’s open positions without prior notification of the latter one, if Margin level is lower than 20% of the necessary margin for maintaining open positions.
This is exactly how your orders were executed.
This sharp price movement in an unfavourable direction also caused your account balance to reach Stop Out level, that is why, the system closed all your orders automatically one-by-one in order to prevent your account balance from going negative. The following comments in MT4 prove this point:
http://prntscr.com/cim5lg
It is worth mentioning that different brokers have different liquidity providers which send slightly different quotes. And price gap situation with one broker doesn’t always mean the same situation with other broker.
Also, we would like to remind you that news trading is one of the most risky strategies on Forex as it bears high risks of losses.
We hope that we have managed to resolve this issue and thank you for your understanding!
Overall
I came to them from an IB who offers free VPS for my robots -- and this is the only reason to stay.
Positive:
Cent account
Negative:
Fee for money in/out. I didnt pay much attention and deposited using Skrill: 7.5% fee(!).
Not regulated
Interest on swap (long AND short); no way to get swap free account.
Strange things in order execution: my Grid traders always win (semi automatic, I look at fundamentals, too).
Green numbers every day. Same constellation -- different brokers. This night 1 of them produced RED at FBS.
I compared with the other (good) brokers: All the trades from the grid traders basket closed within 6s with nice profit.
Same robot / same parameters on FBS: FAT RED numbers. Why that??
The basket of trades was closed wihtin... not 6s -- on FBS the robot needed 32 MINUTES to close the trades... 😡
Overall
I just knew FBS from a friend and by look of it I think it was okay, until something really unacceptable happend.
I trade for NZDUSD and NZDJPY and place the order before the big news and when it happend suddendly my order price change by itselft and the price gap happended, I got margin call because my SL cancelled by itself.
I can't accept this since ONLY FBS Trade have price gap on NZDUSD and NZDJPY on that day but not other broker. I used FXpro and XM and place the same pending order I put on FBS. I hit my TP and my order was opened where I place it, and NO PRICE GAP.
WHY only FBS have price GAP on NZDUSD and NZDJPY? to be exact on 9/6/2016. 0000hours
Overall
nice broker.
I get twice bonus from them,5$ and 123$.support is good and fast.good place to trade
Overall
To every person who want thing about this broker! STAY AWAY! GO FAR FAR AWAY! beleive me, its the worse broker ever. let me tell about my story :
about 9 days ago, my 3 trades on GBPUSD closed above my sl, each trades closed about 15 pips above my SL! I contact to LIVE chat they ask me to send an email, and I did, and today after 9 days no answer! and guess what, today my other trade in USDJPY closed above my sl AGAIN!!! this time 9 pips above my sl. MY SL WAS 121.12 and my trade closed at 121.204! the funny part s USDJPY NEVER MET THAT PRICE, THE PAIR HIGH WAS 121.13 when my trade closed!!!! HOW THE HELL MY TRADE CAN CLOSE 121.20 when the pair high is 121.13!!
as usual they ask me to send email AGAIN! and when I said I already sent email days ago and you never answer to that email, the live chat support said the same answer : I will forward the information sir and we will reply to you, if you have any other complain you can send it to [email protected].
I provide all proof they need in emails, but no luck! SO, ARE YOU CARE ABOUT YOUR MONEY? THEN STAY AWAY FROM FBS.
Overall
Not Good
Withdrawall very difficiult and amount asked evry time reduced by financial department, so impossible to empty completly account
moreover only deposit can be withdrawed to bank account and profit only with elctronic payment system
It smell very much market maker/scamer
Overall
again and again i like to trade gold with them and no problem at all with withdrew
i funded my account using many methods with no problem
very safe but i did not tried the insurance program
Overall
so far I have never had a bad incident during trading in the FBS. My trading is always smooth and withdrawals are always on time. I use IB in FBS, they always give you a rebate of trading according to the number of lots that I do.
Overall
I have been using FBS for 3 years and i'm fully satisfied with the service given. FBS always give me the best service in terms of deposit and withdrawal. If i'm facing any problem or issue with my deposit or withdrawal, my Master IB will help me as fast as he can in order to solve it besides the help of other FBS members
Overall
I was attracted to FBS for their bonus offer, and now I understand why the offer such - because they know you won't be able to make profit, with their dirty scam-ish tricks!
I opened an account with FBS on 6th Aug 2014 and made an initial deposit of $1000, and I'd say my trading went not too bad in the next few days as my balance became more than $5000 by 8th Aug 2014 (Friday) - that's the point FBS began to act funny and suspicious: they increased the spread from normal 1.1-1.4 pips to 2 pips plus (much more than 2 pips considering you never get the quote the system shows!); they began to make the chart moving really slow and you hardly see the actual situation...
And if it's not enough, they simply just freeze your platform and literally STOP you from trading! So on 8th Aug 2014 Friday night, I suddenyly found I cannot close my positions (at a price where I can make slight profit and go right with the market trend) or make any modifications to them, neither could I place any new orders! I kept trying and waiting but the platform kept failing with 'off-quote'! So I reported this issue via their livechat immediately - Olivia on the livechat just asked me to send her the screen shot of my MT4 platform (which I did immediately), and then she just told me her 'shift is over' and 'I need contact them on next Monday', and she just left! I tried to connect with livechat again but nobody answered - and it's only 9 pm, the market was not even closed!!
Despite my extreme anger and satisfaction, I still followed Olivia's instruction and contacted FBS's livechat around 7:10 am UK time (yes first thing in the morning), and this time I connected to Alena. I explained the whole situation and asked them to manually close my orders around the price I wanted. Alena played a little bit 'terms & conditions' and '10 days timeframe' trick. Despite my outrage, I still decided to wait. However, in a short while, I received a response email from FBS informing me they're gonna do nothing basically, as 'there is no intention to close orders and the requested price was not reached, according to the logs', and that's the point I was convinced FBS IS ANOTHER SCAM!!!
Now let me explain my accusation with justice:
1. The response email itself is full of basic mistakes (purposed in my guess) and lies - the server was found frozen by me at 19:31:40 on 08/08/2014 (as I was trying to make modification to my order and system failed), and the price for EURUSD between 19:45 to 20:00 on 08/08/2014 was 1.34127 - 1.34161, and my requested price was 1.34150 - so the price did reach my asked level, AFTER the server was frozen and I was stopped from any execution;
2. I immediately connected to Alena, who wrote the response email herself, and raised my strong objection, and here comes the second dirtiest scam act of forex brokers (wait for the FIRST): Alena again told me I had no intention closing those positions, as they can ONLY REFER TO ACCOUNT LOGS TO JUDGE THE INTENTION. I explained my situation: as the server was frozen, I was not sure if it's my internet or other reasons, if it's temporary or permanant, so I wouldn't be so imprudent to click 'close' button directly as it can result huge slippage since the server was slow/frozen, but of course Alena would follow her company's moral stance and deny my explanation. I didn't hold on to it because I found one more important fact: I tried to place 8 lots EURUSD sell stop order at the price 1.34050 for hedging purpose as well - I tried many times, and they all failed with 'off-quotes', which were all RECORDED IN MY LOGS! And Alena began to speak evasively (by pretending she didn't hear me pointing out their lies and mistakes), and just promised this would be looked into 'quickly'. So, more waiting!
3. While the market is moving against me (cuz my set orders and requests were not executed!), I start to worry and do research about FBS as a company - mainly it's regulation, and I was shocked to find FBS IS NOT REGULATED (properly) and it scared the sh*t out of me - it means they can basically do whatever they want to you and not need care about what you have to say even it's truth only but nothing else! For example, if they don't like you making profits, they can just purposed creat some issue for you and wait for your claim, then abuse the '10 days response time-frame', and the best you get is go back to normal (and you have to be very luck I believe); and then all over again, and again... all your trading life could be wasted in such exhausting circle and your hard earned money would be just robbed, if you haven't ran away
quickly enough - all because there's NO PROPER REGULATION!
4. There are not only one broker in this business lacking proper regulation, I'd admit, so it all depends on the company's own ethics and profession for decent act - and for a company like FBS, you can set assured that is NOT the case! Among my ten years trading life and rich experiences (problems as well) with numerous brokers, I can confidently say FBS proved as the DIRTIEST scam I ever met - not only they scam you, they even can't find a slightly more smart trick to fool you, as all the lies they tell are apparent and self-contradictory! So I want the 8 lots EURUSD sell stop order to be executed at set price 1.34050 (at least), as the failed attempts are recorded in the logs - it was their excuse of 'no log record' to deny my order close wish just about 10 minutes ago, but now with the hard fact of log history, they just began to look for other excuses, just like a scam company would do exactly! First they told me at the price 1.34050 I had not enough free margin - while the truth is I should have around $500 free margin at that price level, and it's more than enough to open a hegding position, and possibly another 8 lots sell position - and such positions should have all hit the take profit level already; then they told me for a bonus acount the max leverage should be max 1:200 - while I always have had 1:500 since my account opening till this very moment! They showed me the t&c about it which I can confirm but never saw before (guess they changed without notice) , and said 'even I have 1:500 now, it should be changed to 1:200' - however if so, the two positions I requested to close at 1.34150 shouldn't even have been opened in the first place! So I just asked them the following simple question: 1. if the leverage should be 1:200, should be order 18726541 be opened? 2. If it's the 1:500 I always have had since account openning till right now, should my sell stop order at 1.34050 have enough margin to open, considering it's a hegding position and I had about $500 free margin there? And it should take a whole afternoon for them to answer such a simple a question!!! While I am writing here, I'm also talking to Maria from FBS livechat, and I kept asking her this simple question, but you know what - she could't even answer such a simple question, but keeps avoiding it by telling irrelevant stuff; and after my constant request to have someone do the simple math from the whole company, she began to act like a total fool and complete outsider of forex trading - she couldn't do the simple math of 'is 1600 - 1137 a positive number', neither does she even know what 'sell stop order' is (she told me 'Please take a notice that there was no such price as 1.34050 on Friday.' as she thought that might be why my 'SELL STOP' order wasn't executed)! BUT, above everything, here comes the dirties and most funny act I ever see from all brokers: to prove 'I had not enough margin to execute the sell stop order at price 1.34050', they even made up a FAKE order history on my platform, only that someone made the most stupid mistake for the whole scamming world - he made the set price as 1.33050, instead of 1.34050, with a order comment 'delete [no money]' - hahahahaha, can anyone please please kindly tell me if you ever saw the EURUSD reached price 1.33050 this whole year??? And yes I kept all the screen shot and chat history - before this happened, I was just gonna write reviews on websites, but now I shall file FBS as scam OFFICIALLY to their so-named Russian regulator and every place I can find!
5. Now after all the whining, let's do this simple math all together and see how FBS shall responde: the time is 18:10 UK time (20:10 MT4 platform time), and the current bid price of EURUSD on FBS's unlimited account is around 1.33830. My free margin showed in FBS's account is about -1300, and I literally have two 4 lots sell positions open and two 8 buy lots positions open, which makes my actual effective position 8 lots buy EURUSD. So what my free margin should be if the EURUSD bid price moves to 1.34050? My answer: 8 lots EURUSD position would gain $800 from every 100 mirco pips, and 1.34050 - 1.33830 = 0.00220, so the difference is 220 mirco pips. $800 x (220/100) = $1760, and 1760 - 1300 = 460. Bang, POSITIVE and way MORE THAN ENOUGH to open the hedging 8 lots SELL STOP order! Mary used the excuse that the new bonus T&C gave max 1:200 leverage so my sell stop orders shouldn't be executed due to insufficient free margin - however, the new bonus T$C was published on [Mary: It was changed on Aug. 11 (today) at 9:00 MetaTrader time], and my sell stop order price was hit by the first hour of MetaTrader time on Aug. 11 (today), while all my other positions were opened before Aug. 11 - so how could you have any excuse to not execute my sell stop order!!
I care much about my money, but I HATE dirty shamless scammers, so I would do everything I can to ruin such scammers' business to save more innocent people become victims, just like me! So, if you don't wanna be completed exhausted, frustrated physically, mentally and most important FINANCIALLY - STAY AWAY FROM FBS FOR GOD'S SAKE!!
P.S. While I'm still on the livechat of FBS, keeping pushing them for a simple answer about the free margin, they just disclosed their rogue true face - by suddently changing my account leverage to 1:200 (yes, no notice at all), and brutally closed one of my 8 lots buy positions and caused me losing 2512 dollars!!!
P.S.2 I have attached the screenshot url and part of my account log history, so refer it as proof freely:
Screen shot:
http://prntscr.com/4bswob http://prntscr.com/4bswuu http://prntscr.com/4bswwr
http://prntscr.com/4bswyi http://prntscr.com/4bsx05 http://prntscr.com/4bsx1z
http://prntscr.com/4bsx4c http://prntscr.com/4bsx66
Logs:
19:34:23.538 '360309': previous successful authorization performed from 42.49.215.172
19:34:26.081 '360309': modify order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250
19:36:41.056 '360309': modification of order #18726541 buy 8.00 EURUSD at 1.34138 sl: 1.00000 tp: 0.00000 -> sl: 1.00000 tp: 1.34250 failed [Trade context is busy]
19:36:41.056 '360309': modify order #18726541 buy 8.00 EURUSD at 1.34138 sl: 1.00000 tp: 0.00000 -> sl: 1.00000 tp: 1.34250
19:37:33.054 '360309': login
19:37:36.711 '360309': login
19:37:37.555 '360309': previous successful authorization performed from 42.49.215.172
19:37:47.159 '360309': modify order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250
19:38:00.191 FBS Trader build 670 stopped
19:38:14.993 FBS Trader build 670 started (FBS Inc)
19:38:14.993 Data Folder: C:\Users\flower\AppData\Roaming\MetaQuotes\Terminal\9D15457EC01AD10E06A932AAC616DC32
19:38:19.800 '360309': login
19:38:23.326 '360309': login
19:38:24.178 '360309': previous successful authorization performed from 42.49.215.172
19:38:30.501 '360309': login
19:38:33.606 '360309': login
19:38:35.467 '360309': previous successful authorization performed from 42.49.215.172
19:38:45.615 '360309': modify order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250
19:41:04.479 '360309': login
19:41:08.140 '360309': login
19:41:08.976 '360309': previous successful authorization performed from 42.49.215.172
19:41:19.461 '360309': modify order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250
19:44:27.419 '360309': modification of order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250 failed [Off quotes]
19:45:08.282 '360309': modify order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250
19:48:49.132 '360309': modification of order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250 failed [Off quotes]
19:50:31.375 '360309': modify order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250
19:51:57.854 '360309': order sell stop 8.00 EURUSD opening at 1.34050 sl: 0.00000 tp: 1.33850 failed [Trade context is busy]
19:51:57.854 '360309': pending order sell stop 8.00 EURUSD at 1.34050 sl: 0.00000 tp: 1.33850
19:53:54.370 '360309': modification of order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250 failed [Off quotes]
19:55:21.660 '360309': order sell stop 8.00 EURUSD opening at 1.34050 sl: 0.00000 tp: 1.33850 failed [Off quotes]
19:56:30.235 '360309': pending order sell stop 8.00 EURUSD at 1.34050 sl: 0.00000 tp: 0.00000
19:56:56.586 '360309': login
19:57:00.885 '360309': login
19:57:01.793 '360309': previous successful authorization performed from 42.49.215.172
19:57:15.259 '360309': pending order sell stop 8.00 EURUSD at 1.34050 sl: 0.00000 tp: 1.33900
20:00:26.989 '360309': order sell stop 8.00 EURUSD opening at 1.34050 sl: 0.00000 tp: 1.33900 failed [Off quotes]
20:18:27.391 '360309': modify order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250
20:21:31.996 '360309': modification of order #18725841 buy 8.00 EURUSD at 1.34148 sl: 0.00000 tp: 0.00000 -> sl: 0.00000 tp: 1.34250 failed [Off quotes]
20:22:17.234 FBS Trader build 670 stopped
Overall
Overall
10 months so far so good for me
