Signal - symbol EURUSD not found

I'm subscripted to a signal Profit EU in MQL5

I open account in the same broker : (TradeFort-Real)

 

But i have the next error:

2014.01.10 16:00:12 '332891': Signal - symbol EURUSD not found

I have others accounts in different brokers following the same signal and no have problems.

 

Sorryfor my bad english. What can i do?

 

thanks.

 

Do you see on the left side of mt4 in market watch/symbols the EURUSD symbol
EURUSD without any suffix or prefix?

Hello,

I have fix the problem, i have to open a different count type in my broker.

Thanks.