Trades consolidated using IBFX Votes Results
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Trades consolidated using IBFX Discussion
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baiwan

会員 Aug 21, 2009  6 件の投稿 baiwan Aug 21 2009 at 03:08
Dear developer,

I just added 1 of my trading accts. This acct was started since 20 Oct 2008. And, due to the trades consolidation by the IBFX, it effects the accuracy of the report/summary generated by your system.
The deposit of my acct was U$ 10,000 on 20 Oct 2008 but due to the consolidation up to 14 May 2009. The deposit becomes U$ 14,779.05 on 20 Oct 2008. The 48% gain was gone... <img src='' alt='cry'/> Is there anyway that your system could solve this problem due to trades consolidation from IBFX?
Thank you for created such a wonderful website. <img src='' alt='lol'/>


yours,
Baiwan

Historical price is always the best price.
Elkart

会員 Aug 01, 2009  941 件の投稿 Elkart (Elkart) Aug 21 2009 at 06:37
Go live!!

Chang beer is evil.
Elkart

会員 Aug 01, 2009  941 件の投稿 Elkart (Elkart) Aug 21 2009 at 06:38
With stats like those over that period I'd go live.

Chang beer is evil.
Staff

会員 Jul 31, 2009  1370 件の投稿 Ethan (Staff) Aug 21 2009 at 07:57
Baiwan, have you tried following the instructions as described <a href='https://www.myfxbook.com/help#help_7' class='underline'>here</a>?

Unfortunately, if the above procedure doesn't help, we don't have a way of restoring the lost data.

On another note, every trade you make from now on, and recorded on our side, won't be deleted (unless you'll delete the account).

baiwan

会員 Aug 21, 2009  6 件の投稿 baiwan Aug 22 2009 at 15:28
Elkart, both live & demo acct's trades will be consolidated... no mater what as long as using IBFX...

Historical price is always the best price.
Elkart

会員 Aug 01, 2009  941 件の投稿 Elkart (Elkart) Aug 23 2009 at 01:11
I hope not, or I'll have a rather stern word with them. So far 4200 trades unconsolidated...it use to happen on a lot less in demo.

Chang beer is evil.
baiwan

会員 Aug 21, 2009  6 件の投稿 baiwan Aug 30 2009 at 14:02
My Live acct's history just got consolidated eventhough I put them on myfxbook before it happened...
From USD 5,000 to USD 6,365, my 27% gains vaporized... <img src='' alt='cry'/>

Historical price is always the best price.
Staff

会員 Jul 31, 2009  1370 件の投稿 Ethan (Staff) Aug 30 2009 at 14:50

baiwan posted:
    My Live acct's history just got consolidated eventhough I put them on myfxbook before it happened...
From USD 5,000 to USD 6,365, my 27% gains vaporized... <img src='' alt='<img src='' alt='cry'/>'/>



baiwan, please contact us privately, and state the account name.
If there's indeed an issue with your account, we will resolve it as soon as possible.

Thank you.

Staff

会員 Jul 31, 2009  1370 件の投稿 Ethan (Staff) Aug 30 2009 at 16:45

Staff posted:

baiwan, please contact us privately, and state the account name.
If there's indeed an issue with your account, we will resolve it as soon as possible.

Thank you.


biwan, issue found and resolved.

As stated before, please contact us directly when having an issue, as it will be resolved much quicker.

Apologize for any inconvenience caused.

Thank you.

Elkart

会員 Aug 01, 2009  941 件の投稿 Elkart (Elkart) Aug 31 2009 at 00:05
Baiwan,

Wind up IBFX, that's not acceptable for them to do. How are you supposed to work the stats?

Chang beer is evil.
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