Order executed at totally different price than T/P

The trade was placed with a fixed T/P setting (so no market order) (see attachment trade_27658521.png)
The Open Price : 1772,60
The T/P price: 1787,60
15 Dollar profit if it hits. I was sold, bit at a totally different price.

There was no stop loss placed (not necessary, but the T/P was reached soon)

When hitting the order was executed at: 1772,60!! Not 1787,60

Broker Alpari UK Micro.

I called support, but I had to write a mail to them. I just did that. I just wanted to share this.

Anyone ever has such situation?

See attachment trade_27658521.png

Hi there,

According to your screenshot, the trade was closed after 15 minutes by market order. The TP was never executed else it would be green like the others. Looking at price action over the period, your TP would not have been reached until the next morning.

I would suggest looking through the Journal Tab on your MT4 platform. This will tell you whether the trade closure was an instruction sent from your terminal. The instruction to close had to come from somewhere. If it didn't come from your terminal then you would have to ask the broker why they closed the trade. Are there any comments in the comments column?

As an aside all TP's are executed at the exact price, or better. It will never suffer slippage like your stop orders or market orders.