Review Score
Platform
Harga
Perkhidmatan pelanggan
Ciri-ciri
Live Spreads

XM Group

Deposit minimum ($)
5.0
Komisen
3.5
Menerima pelanggan AS?
Tukar akaun percuma
Akaun berasingan
Faedah atas margin
Akaun Diurus
Akaun untuk pengurus wang (MAM, PAMM)
Perdagangan satu klik
API
Pesanan OCO
Berdagang melalui telefon
Lindung nilai dibenarkan
Hentian mengekor
Perdagangan Mudah Alih
Scalping dibenarkan
Bonus
Akaun Demo
Perdagangan berasaskan web
Peraduan
Desimal
5
Saiz lot minimum
0.01
Saiz lot maksimum
50.0
Spread
Variable
Jenis Broker
Market Maker
Leveraj maksimum (1:?)
1000
Telefon
+35725029933
Faks
+35725345225
Ketersediaan
Phone, Chat, Email, FAX, Whatsapp, Viber, Line
Alamat
.
Peraturan
CySEC (Cyprus), ASIC (Australia), FSC (Belize), DFSA (UAE), FSCA (South Africa)
Platform Dagangan
MetaTrader 4, MetaTrader 5, XM App
Kaedah Pembiayaan/Pengeluaran
Multiple local methods
Mata Wang Akaun
USD, GBP, EUR, CHF, JPY, PLN, SGD, ZAR, AUD, HUF
Bahasa
English, Spanish, French, German, Portuguese, Italian, Greek, Russian, Polish, Thai, Arabic, Vietnamese, Korean, Bulgarian, Urdu, Hindi, Czech, Serbian, Romanian, Tagalog, Simplified Chinese, Traditional Chinese, Bahasa Malay, Bahasa Indonesia, Slovakian, Nepali, Cebuano
Negara
United Arab Emirates, Australia, Belize, Cyprus
Pejabat Antarabangsa
United Arab Emirates, Australia, Belize, Cyprus
Zon waktu platform dagangan
(GMT +2:00) South Africa, Jerusalem
Instrumen perdagangan lain
Stocks, Indices, Commodities, Energies, CFDs, Precious Metals, Forex
XM Group User Reviews
Ahli sejak Nov 02, 2014   3 hantaran
Dec 13, 2015 at 08:06
I am new to this broker, however I have already had the chance to test both negative account protection and withdrawal.
They work.

Regarding future cooperation with them, my concerns and dilemma is the following:

In Terms and Conditions, there is a cloudy part about Artificial Intelligence Software:
'53.2 Artificial Intelligence Software:
It is absolutely prohibited to use any software , which we determine, at our sole discretion, to have as its purpose to apply any kind of artificial intelligence analysis to our Online Trading Facility and/or computer system(s) relating to the use of our Services;<...>Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibit trading activity<...>
'

My concerns:

1. it is unusual to refer to artificial intelligence in TCs of Forex brokers, as:
2. unfortunately for the client (traders): all expert advisors might be considered artificial intelligence software because:
3. the term 'sole discretion' is used without any further explanation,
4. please consider that by definition, artificial intelligence (both software and hardware) is aimed at substitute human decisions and
behavior. So each and every Expert Advisor may be suspended and profits confiscated at 'sole discretion'.

My view:
The broker should give enough information for clients which could enable them to make informed decisions like:
1. either decide that this broker is not for them,
2. or to be able to prepare their EAs not to 'harm' the broker and thus risking profits confiscated.
Ahli sejak Jul 17, 2014   7 hantaran
Nov 18, 2015 at 12:37
Dear zijlstra,

The loosing trade was performed by a different client and, therefore, this issue will only be discussed with the registered account holder. I can say that this client has also been informed about termination of her account and our backoffice department is handling matters related to the refund of the deposit.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
Ahli sejak Jun 30, 2015   104 hantaran
Nov 18, 2015 at 11:05
Can you give also my lost trade back then? Perhaps giving my profit back i will forgive everything.
Ahli sejak Jul 17, 2014   7 hantaran
Nov 18, 2015 at 09:52
zijlstra posted:
This is a bucketshop if you loss they are happy, and if you win they do everything to prevend you to withdraw your profit. It is like a casino. I made only 2 trades, the first one ended in a loss so everything was fine, until my second trade i made some profit everything also fine, until i wanted to withdraw some profit they TERMINATED my account:

Accordingly, we regret to inform you that in accordance with the terms and conditions, we have decided:

    to terminate all of your trading account(s);
    to cancel trade 2575496;

Out of the blue sky they just cancelled everything! saying i was arbritaging :(, YEAH RIGHT i didnt knew what this was until i googled it up.
SCAMMERS, i will file a suit against them!
Beware if you dont want to lose!

Dear zijlstra,

Your account has been terminated due to serious violations of the Terms and Conditions.

Trading patterns in your account indicate that you in coordination with another client performed opposite trades with a sole purpose of abusing fair trading rules and our bonus promotion. It is clear that your goal was to benefit financially without being genuinely interested in trading in the markets or taking market risk.

Please note that according to the Terms and Conditions such activities are strictly prohibited and always lead to account termination.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
Ahli sejak Jun 30, 2015   104 hantaran
Nov 18, 2015 at 07:32
This is a bucketshop if you loss they are happy, and if you win they do everything to prevend you to withdraw your profit. It is like a casino. I made only 2 trades, the first one ended in a loss so everything was fine, until my second trade i made some profit everything also fine, until i wanted to withdraw some profit they TERMINATED my account:

Accordingly, we regret to inform you that in accordance with the terms and conditions, we have decided:

    to terminate all of your trading account(s);
    to cancel trade 2575496;

Out of the blue sky they just cancelled everything! saying i was arbritaging :(, YEAH RIGHT i didnt knew what this was until i googled it up.
SCAMMERS, i will file a suit against them!
Beware if you dont want to lose!
Ahli sejak Oct 16, 2013   9 hantaran
Aug 14, 2015 at 14:33
uso XM da 2 anni e sono soddisfatto ,perchè hanno velocità di esecuzione,buoni spread e regolarità nei ritiri di denaro.
mauro benintendi
forex1976
Ahli sejak Jul 14, 2015   4 hantaran
Jul 27, 2015 at 12:12
Dear Andrey,

I left a claim? I did not :)
Ahli sejak Jul 17, 2014   7 hantaran
Jul 27, 2015 at 08:54
Dear forex1976,

You have left a claim without sharing your MT4 ID. I kindly ask you to follow up with your MT4 ID to initiate an investigation and transparently present the full data of your claims.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
forex1976
Ahli sejak Jul 14, 2015   4 hantaran
Jul 25, 2015 at 20:46
Signed up yesterday and this is the mail I got today! On a Saturday. Just one day!
At least I don't have to wait 10 days before support tickets are being answered :)

======
Dear Valued Client,
We can confirm good receipt of your necessary Identification documents and that your account is now validated. We are pleased to inform you that you may now proceed to trade and perform all other account related functions.
 
Please note that you have been classified as a Retail customer in accordance with the Investment Services and Activities Regulated Markets Law 144(I)/2007 and the relevant directives issued therein. This classification has been made on the basis of the information that you submitted in the registration process regarding your trading knowledge and experience. Please note you have the right to request a different classification, either as a professional client or eligible counterparty. For more information please refer to the Client Categorisation section on the website.

Please do not hesitate to contact us if you require any assistance or have any questions, and a member of our team will be happy to help.
========

I'll wait and see how the bonus part will work and withdrawing profits. I will let you know...
forex1976
Ahli sejak Jul 14, 2015   4 hantaran
Jul 25, 2015 at 10:44
weinghong posted:
I got a winning trade because of the news release then i withdraw my profit, after few days XM.com sent me an email state that they wont pay me the profit and just give back my deposit money and close my account. I have been traded with XM for more than 1 year, i had never facing to this issue, just the first time. Now at others forum many traders also got this case with XM, when the traders get profit they didt give the profit and close the traders account just pay back the deposit money, but when the trader get lossing trade they just accept the lossing trade, means that you cant even get the profit from XM, once you get a profit they will close your account and burst the profit

I just don't understand this.. If you make profit, then what is the loss for the broker exactly?
Ahli sejak Nov 27, 2014   5 hantaran
Jun 20, 2015 at 19:46
Si, still ok it's about one year and i didint withdrawn but last time as been ok.
well if something happen i'll write it down
Ahli sejak Jun 17, 2013   5 hantaran
Jun 20, 2015 at 10:55
I'm new to xm but no problems so far. No anoying calls or something else. Trading on Micro-Account. Always get boni for everything. So I'm satisfied with this broker. 😄
Ahli sejak Nov 27, 2014   5 hantaran
Jan 02, 2015 at 19:12
cristiano2B posted:
good broker, good fidelity promo, good customer service, good & fast account administration, but...

on sunday, market opens after a few minute after local time 11pm, tipically 4 minutes.
not works very well 4 scalpers.
max 200 pending/open orders.

Overall well-advised.
Yes I agreed
some problem for scalping and open market
celo
Ahli sejak Jan 02, 2015   2 hantaran
Jan 02, 2015 at 16:15
recommend ja make almost 3 years I have real account with them.
Deposit always gain a 20% bonus .
Withdrawals are excellent all automatic and fast.
Ahli sejak Nov 27, 2014   5 hantaran
Dec 14, 2014 at 21:37
Kepp22, I have 2 demos and 1 real, it was not so difficult to open real and demo accounts,
I don't understand the difficulty. I try to send it to XM helper, usually they reply soon.
Ahli sejak Nov 24, 2014   5 hantaran
Dec 12, 2014 at 22:08
I wanted to try their demo account and downloaded it and l could not use it. I sent them an email but no reply, I guess something went wrong, I can not access.
Ahli sejak Nov 27, 2014   5 hantaran
Nov 30, 2014 at 07:28
My experience with this broker:
I opened a demo and a real with only 100euro, just to prove the systems of this broker.
I had some problems with the close, when there was very volatility, so I decided after a mail to have explanations to ask the deposit back, the 100 euro they given in the same credit card I used to load the fund and the 9 euro of income through srkill the same day, for 100 euro I have waited only 3 days. all at no cost free.
I believe that I will return to this broker, always ready to answer. thanks XM.com 
Good customers
Good services
and seem no problem
Ahli sejak Nov 26, 2013   2 hantaran
Oct 28, 2014 at 07:54
XM is better somehow, i already withdraw it so many times, good customer services and there seems no problem i guess, just don't subscribe.
Ahli sejak May 24, 2014   1 hantaran
Oct 26, 2014 at 10:00
Não esta deixando o sistema de copia trabalha
Ahli sejak May 26, 2014   63 hantaran
Oct 02, 2014 at 20:47
The service from XM is ok, but after subscribing, I received a call from some guy trying to sell binary option to my while I never asked for it. I thought it could be that I registered to some forum or something, but one of my friend subscribe to XM and had same issues...
If you do not like your private information being sold to some scammers, then avoid XM...

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