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MyFXbook new account problems
I'm trying to create a new demo account here over the past month, but I'm encountering an error message every time I attempt to do so. The message states: "Cannot connect to your account. Please check the login credentials."
I'm confident my credentials are correct. Has anyone else encountered this issue, or does anyone have any suggestions on how to resolve it?
Thank you!
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
The_Nyght posted:
Hi again @ElenaRim75 & @ChenChenGu
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
Thanks! my problem was also fixed today, fortuately.
Happy trading :D
ralingrace posted:
I also have problem connecting my MT4 XM account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Hi Rallingrace,
Try to contact the support team, and they will most probably update your broker's servers IP addresses.
I also have problem connecting my MT4 account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Divisi_Mahal posted:I also have problem connecting my MT4 account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Which broker you're using? Me too, but seems mine is a new broker so can't search 😬
Divisi_Mahal posted:I also have problem connecting my MT4 account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Hi Divisi_Mahal,Try to contact the support team, and they will most probably update your broker's servers IP addresses. Quote
