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MyFXbook new account problems
Dec 12, 2023 at 10:39
1,176 Paparan
9 Replies
Ahli sejak Dec 10, 2015
10 hantaran
Dec 12, 2023 at 10:39
Hi All!
I'm trying to create a new demo account here over the past month, but I'm encountering an error message every time I attempt to do so. The message states: "Cannot connect to your account. Please check the login credentials."
I'm confident my credentials are correct. Has anyone else encountered this issue, or does anyone have any suggestions on how to resolve it?
Thank you!
I'm trying to create a new demo account here over the past month, but I'm encountering an error message every time I attempt to do so. The message states: "Cannot connect to your account. Please check the login credentials."
I'm confident my credentials are correct. Has anyone else encountered this issue, or does anyone have any suggestions on how to resolve it?
Thank you!
Ahli sejak Oct 09, 2023
4 hantaran
Dec 12, 2023 at 15:11
I have the same problem, but it seems related to my blackbull accounts only. So i am not sure if it is an issue with myfxbook or with blackbull...
Ahli sejak Dec 10, 2015
10 hantaran
Dec 12, 2023 at 17:22
Ahhh i see, thanks for the info!
Ahli sejak Oct 09, 2023
4 hantaran
Dec 13, 2023 at 07:11
do you also have blackbull accounts not syncing on myfxbook? I am trying to get them to fix this issue
Ahli sejak Aug 20, 2018
8 hantaran
Dec 13, 2023 at 12:44
Try a different broker. Or a different account type with the same broker
Ahli sejak Dec 10, 2015
10 hantaran
Dec 13, 2023 at 12:55
Hi again @ElenaRim75 & @ChenChenGu
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
Ahli sejak Oct 09, 2023
4 hantaran
Dec 13, 2023 at 13:43
The_Nyght posted:
Hi again @ElenaRim75 & @ChenChenGu
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
Thanks! my problem was also fixed today, fortuately.
Ahli sejak Dec 10, 2015
10 hantaran
Dec 15, 2023 at 14:33
Awesome!
Happy trading :D
Happy trading :D
Ahli sejak Nov 06, 2023
1 hantaran
Dec 20, 2023 at 20:56
I also have problem connecting my MT4 XM account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Ahli sejak Dec 10, 2015
10 hantaran
Dec 28, 2023 at 10:19
ralingrace posted:
I also have problem connecting my MT4 XM account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Hi Rallingrace,
Try to contact the support team, and they will most probably update your broker's servers IP addresses.
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