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MyFXbook new account problems
Dec 12, 2023 at 10:39
1,176 Zobrazení
9 Replies
Členom od Dec 10, 2015
10 príspevkov
Dec 12, 2023 at 10:39
Hi All!
I'm trying to create a new demo account here over the past month, but I'm encountering an error message every time I attempt to do so. The message states: "Cannot connect to your account. Please check the login credentials."
I'm confident my credentials are correct. Has anyone else encountered this issue, or does anyone have any suggestions on how to resolve it?
Thank you!
I'm trying to create a new demo account here over the past month, but I'm encountering an error message every time I attempt to do so. The message states: "Cannot connect to your account. Please check the login credentials."
I'm confident my credentials are correct. Has anyone else encountered this issue, or does anyone have any suggestions on how to resolve it?
Thank you!
Členom od Oct 09, 2023
4 príspevkov
Dec 12, 2023 at 15:11
I have the same problem, but it seems related to my blackbull accounts only. So i am not sure if it is an issue with myfxbook or with blackbull...
Členom od Dec 10, 2015
10 príspevkov
Dec 12, 2023 at 17:22
Ahhh i see, thanks for the info!
Členom od Oct 09, 2023
4 príspevkov
Dec 13, 2023 at 07:11
do you also have blackbull accounts not syncing on myfxbook? I am trying to get them to fix this issue
Členom od Aug 20, 2018
8 príspevkov
Dec 13, 2023 at 12:44
Try a different broker. Or a different account type with the same broker
Členom od Dec 10, 2015
10 príspevkov
Dec 13, 2023 at 12:55
Hi again @ElenaRim75 & @ChenChenGu
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
Členom od Oct 09, 2023
4 príspevkov
Dec 13, 2023 at 13:43
The_Nyght posted:
Hi again @ElenaRim75 & @ChenChenGu
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
Thanks! my problem was also fixed today, fortuately.
Členom od Dec 10, 2015
10 príspevkov
Dec 15, 2023 at 14:33
Awesome!
Happy trading :D
Happy trading :D
Členom od Nov 06, 2023
1 príspevkov
Dec 20, 2023 at 20:56
I also have problem connecting my MT4 XM account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Členom od Dec 10, 2015
10 príspevkov
Dec 28, 2023 at 10:19
ralingrace posted:
I also have problem connecting my MT4 XM account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Hi Rallingrace,
Try to contact the support team, and they will most probably update your broker's servers IP addresses.
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