Chcete-li používat chat, přihlaste se.
Zpět na Kontakty

Closed trades take forever before they are calculated and added to history

Yonex
Feb 10 2010 at 20:58
88 příspěvků
Hello,

How come it takes such a long time before a closed trade is calculated (gain, profit, etc.) and added to the history? Before, the closed trades was calculated and added almost immediately; now, it takes a few hours. It feels like the closed trade is waiting for being verified first, before it is added.

For example, let's say my system has 3 open trades. 1 trade hit its target and closes with 1% profit. I now have 2 open trades, and should have 1 trade in the history, and gained 1%. However, as it currently is, this 1 closed trade is not calculated (+1%) or added to the history. It is calculated an added first after a few hours... 😑

Should it be like this? 😕
Whoever said money can't buy happiness didn't know where to shop.
Ethan (Staff)
Feb 10 2010 at 23:16
1401 příspěvků
No, it shouldn't be like this.

After a brief check, it appears the trades do get processed normally, only they're hidden in the history tab.

We're working to resolve it as soon as possible.

Apologize for the inconvenience.

Thanks for reporting it!
Ethan (Staff)
Feb 11 2010 at 08:32
1401 příspěvků
Ok, it should be fine now, please let us know if it happens again.
Yonex
Feb 11 2010 at 09:00
88 příspěvků
Okay, great! Thank you so much! 😁
Whoever said money can't buy happiness didn't know where to shop.
Yonex
Mar 28 2010 at 21:45
88 příspěvků
I think the problem has appeared again...? My history does not update, even though trades have been closed. However, new trades are shown as usual, it is just the trades that have been closed that are not shown. 😑
Whoever said money can't buy happiness didn't know where to shop.
Ethan (Staff)
Mar 29 2010 at 08:17
1401 příspěvků

Yonex posted:
    I think the problem has appeared again...? My history does not update, even though trades have been closed. However, new trades are shown as usual, it is just the trades that have been closed that are not shown. 😑

We've sent you a message.
Zafi
Apr 06 2010 at 22:15
5 příspěvků
Hi - I've just starting using Myfxbook, imported a few demo Oanda accounts across, and they updated OK on first day. But then nothing until I re-entered the URL in the settings.

Does this have somthing to do with the fact they are demo accounts?

Thx
Ethan (Staff)
Apr 06 2010 at 22:21
1401 příspěvků

Zafi posted:
    Hi - I've just starting using Myfxbook, imported a few demo Oanda accounts across, and they updated OK on first day. But then nothing until I re-entered the URL in the settings.

Does this have somthing to do with the fact they are demo accounts?

Thx

No, it has to do with the fact that Oanda expires the history link daily at midnight GMT, so you need to update the history link with a fresh one whenever you want to resume the data analysis.

Your account is updated as soon as you update the history link, and then once every hour until midnight.

We're currently waiting for Oanda to create a non-expiring solution for us, so hopefully it will be ready soon.
Pokud chcete komentovat, přihlaste se .