Closed trades take forever before they are calculated and added to history

Hello,

How come it takes such a long time before a closed trade is calculated (gain, profit, etc.) and added to the history? Before, the closed trades was calculated and added almost immediately; now, it takes a few hours. It feels like the closed trade is waiting for being verified first, before it is added.

For example, let's say my system has 3 open trades. 1 trade hit its target and closes with 1% profit. I now have 2 open trades, and should have 1 trade in the history, and gained 1%. However, as it currently is, this 1 closed trade is not calculated (+1%) or added to the history. It is calculated an added first after a few hours... 😑

Should it be like this? 😕

No, it shouldn't be like this.

After a brief check, it appears the trades do get processed normally, only they're hidden in the history tab.

We're working to resolve it as soon as possible.

Apologize for the inconvenience.

Thanks for reporting it!

Ok, it should be fine now, please let us know if it happens again.

Okay, great! Thank you so much! 😁

I think the problem has appeared again...? My history does not update, even though trades have been closed. However, new trades are shown as usual, it is just the trades that have been closed that are not shown. 😑

Yonex posted:
    I think the problem has appeared again...? My history does not update, even though trades have been closed. However, new trades are shown as usual, it is just the trades that have been closed that are not shown. 😑

We've sent you a message.

Hi - I've just starting using Myfxbook, imported a few demo Oanda accounts across, and they updated OK on first day. But then nothing until I re-entered the URL in the settings.

Does this have somthing to do with the fact they are demo accounts?

Thx